Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kiomara Memdez

Elizabeth

Summary

Dynamic professional with proven expertise at BP Gas Station Service, excelling in customer service and money handling. Enhanced operational accuracy and efficiency, significantly reducing discrepancies. Adept at staff training and supervision, fostering a motivated team environment. Recognized for building strong customer relationships and driving repeat business through exceptional service.

Overview

6
6
years of professional experience

Work History

Manager's Assistant

BP Gas Station Service
08.2019 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Education

High School Diploma -

J.Christian Bollwage Finance Academy
Elizabeth, NJ
06.2021

Skills

  • Customer service
  • Money handling
  • Staff training and development
  • Staff supervision
  • Team motivation
  • Retail operations
  • Multitasking and organization

Languages

Arabic
Elementary
Spanish
Native or Bilingual

Timeline

Manager's Assistant

BP Gas Station Service
08.2019 - Current

High School Diploma -

J.Christian Bollwage Finance Academy
Kiomara Memdez