Kion Olsen
Burton,MI
Summary
Caring and compassionate behavior technician experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavior Technician
PBS Supports Corp
03.2024 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Monitored client progress to provide continued guidance and consistent feedback to families and BCBA when necessary.
- Supported client using principles of applied behavior analysis.
Insider/CSR
Domino's
06.2023 - 05.2024
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs
- Made pizzas and other menu items while working as a team with coworkers to complete orders promptly
- Helped to maintain a clean workspace and general store environment
Server
American House Senior Living Communities
04.2021 - 02.2022
- Bussed and reset tables (about 5-10 tables) to keep dining room and work areas clean.
- Used slow periods to restock supplies, trays, and delivery trays.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science - Psychology
University of Michigan, Flint
Flint, MI06-2027
High School Diploma -
Grand Blanc High School
Grand Blanc, MI06-2023
Skills
- Communication
- Conflict resolution
- ABA techniques
- Data collection and analysis
- Progress tracking
- Cultural sensitivity
- Behavior management
- Diversity training
Certification
- CPR certified through Red Cross (4/25/24-4/25/26)
- First aid certified through Red Cross (4/25/24-4/25/26)
- QPR certificate through University of Michigan (Suicide Prevention Training)
- Drivers license
Timeline
Behavior Technician
PBS Supports Corp
03.2024 - Current
Insider/CSR
Domino's
06.2023 - 05.2024
Server
American House Senior Living Communities
04.2021 - 02.2022
- CPR certified through Red Cross (4/25/24-4/25/26)
- First aid certified through Red Cross (4/25/24-4/25/26)
- QPR certificate through University of Michigan (Suicide Prevention Training)
- Drivers license
Bachelor of Science - Psychology
University of Michigan, Flint
High School Diploma -
Grand Blanc High School
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