Kiona Lynum
Metairie,LA
Summary
My objective is to provide & enforce both ethical & quality care utilizing evidence based practices. My purpose is to utilize effective management, leadership & interpersonal skills to make a positive impact on my target demographics.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead ABA Therapist/BCaBA
Brennan Behavior Group
12.2022 - 09.2025
- Implement behavior intervention programs under the supervision of a BCBA
- Provide direct one-on-one therapy sessions based on individualized treatment plans
- Collect accurate data on client progress and behaviors during therapy sessions
- Collaborate with the treatment team to modify intervention strategies as needed
- Assist in the development and implementation of behavior support plans
- Maintain professional and ethical standards as outlined by the Behavior Analyst Certification Board (BACB)
- Participate in training and professional development activities to enhance skills and knowledge
- Lead ABA Therapist responsibilities include conducting new hire training, completing initial competency assessments & monitor new hires throughout the RBT credentialing process.
Hope Lodge Coordinator
American Cancer Society
02.2023 - 11.2024
- Maintains the safety and comfort of Hope Lodge guests, volunteers, and other visitors as a primary focus and ensures any issues or concerns are addressed immediately and within policy.
- Performs all guest interactions and processes including referrals, screening, check-in, orientation, stay, and check-out in strict adherence to Hope Lodge Operations policies.
- Ensures timely and accurate reporting including ensuring data is entered into applicable software and systems.
- Identifies development opportunities with Hope Lodge guests and community leaders that interact with Hope Lodge; assists with solicitation when appropriate.
- Reviews and updates patient information, current lodge status, and maintenance logs at the beginning and end of each shift.
ABA Therapist/Mentor
Butterfly Effects
01.2022 - 12.2022
- Implement behavior intervention programs under the supervision of a BCBA
- Provide direct one-on-one therapy sessions based on individualized treatment plans
- Collect accurate data on client progress and behaviors during therapy sessions
- Collaborate with the treatment team to discuss intervention strategies.
- Assist in the development and implementation of behavior support plans
- Maintain professional and ethical standards as outlined by the Behavior Analyst Certification Board (BACB)
- Participate in training and professional development activities to enhance skills and knowledge
- Professional Development Mentor
- Mentors collaborate directly with the Professional Training & Development Department of the organization.
- Mentor responsibilities include conducting new hire training, completing initial competency assessments & monitor new hires throughout the RBT credentialing process.
Assistant Manager
RaceTrac Petroleum, Inc.
01.2015 - 03.2021
- Leadership, operational & customer service skills.
- Support General Managers and Co-Managers in improving the efficiency and enhance customer experience of multiple RaceTrac stores.
- Supervised employee providing guidance, coaching and performance feedback to ensure team success.
- Assisted with recruitment, training and onboarding of new team members.
- Managed daily operations ensuring smooth workflow and efficient task delegation.
- Implemented and enforced company policies and procedures to ensure compliance and operational consistency.
- Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
Nurse Technician
Franciscan Missionaries of Our Lady Health System
04.2017 - 06.2019
- Assisted with daily living skills.
- Maintained accurate patient records and observation.
- Reported any changes in patient concerns promptly.
- Adhered to established protocols for maintaining a clean and safe environment.
- Collaborating effectively with other healthcare professionals to provide patient care.
- Prioritizing patient safety in all aspects of care
- Identifying and addressing patient needs and contributing to solutions.
Sales Associate
Walmart
01.2014 - 01.2015
- Stocking, organizing displays, maintaining inventory and assisting customers.
- Ability to work in a fast paced environment & contributing to a positive experience.
- Ability to manage time effectively and prioritize tasks.
- Experience in providing a friendly and helpful customer service experience
- Ability to work well with others & contribute to a positive team environment.
CSR
West Co.
01.2013 - 01.2014
- Experiencing in telecommunications.
- Addressed customer inquiries regarding products, services, billing & technical issues.
- Experience resolving customer complaints & escalated complex issues.
- Maintained a positive and helpful attitude throughout all customer interactions.
- Maintained detailed records of customer interactions and transactions
Customer Service Rep
Alorica
03.2012 - 01.2013
- Experiencing in telecommunications.
- Addressed customer inquiries regarding products, services, billing & technical issues.
- Experience resolving customer complaints & escalated complex issues.
- Maintained a positive and helpful attitude throughout all customer interactions.
- Maintained detailed records of customer interactions and transactions
Crew Member
Carol
10.2009 - 03.2012
- Providing excellent customer service
- Preparing food, beverage and tendered cash
- Maintaining a clean and organized workspace
- Working as a part of a team
Education
Master Of Business Administration - Healthcare Management
Florida Institute of Technology
Melbourne, FLMaster’s Level Certification - Applied Behavior Analysis
Florida Institute of Technology
Melbourne, FL05.2025
Bachelors - Nursing
Our Lady of the Lake
Baton Rouge, LA05.2019
Skills
- Supervising Experience
- Behavioral Health
- Patient Care
- Hospital Experience
- EMR Systems
- Patient Assessment
- Data Collection
- Experience with Children
- Intake
- Diagnostic Evaluation
- Developmental Disabilities Experience
- Employee Orientation
- Special Education
- Crisis Intervention
- Behavioral Therapy
- Autism Experience
- Applied Behavior Analysis
Certification
- RLT - January 2022 to September 2025
- BCaBA - July 2025 to July 2027
- RBT - March 2022 to March 2023
Timeline
Hope Lodge Coordinator
American Cancer Society
02.2023 - 11.2024
Lead ABA Therapist/BCaBA
Brennan Behavior Group
12.2022 - 09.2025
ABA Therapist/Mentor
Butterfly Effects
01.2022 - 12.2022
Nurse Technician
Franciscan Missionaries of Our Lady Health System
04.2017 - 06.2019
Assistant Manager
RaceTrac Petroleum, Inc.
01.2015 - 03.2021
Sales Associate
Walmart
01.2014 - 01.2015
CSR
West Co.
01.2013 - 01.2014
Customer Service Rep
Alorica
03.2012 - 01.2013
Crew Member
Carol
10.2009 - 03.2012
Master’s Level Certification - Applied Behavior Analysis
Florida Institute of Technology
Master Of Business Administration - Healthcare Management
Florida Institute of Technology
Bachelors - Nursing
Our Lady of the Lake
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