Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kiona McKinney

Hinesville,GA

Summary

Adept Culinary Specialist with a proven track record at the US Army, enhancing kitchen efficiency and employee morale while ensuring top-notch meal quality. Skilled in dining facility management and multitasking, I excel in food safety and guest satisfaction. My leadership significantly elevated dining experiences, meeting rigorous health standards and customer expectations. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Culinary Specialist

US Army
06.2021 - Current
  • Increased overall efficiency by cross-training staff in various cooking techniques and station responsibilities.
  • Mentored junior culinary staff, fostering professional growth and supporting skill development.
  • Conducted regular safety checks on kitchen equipment to ensure proper functionality and minimize downtime due to repairs or replacements.
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Reduced food waste through efficient inventory management and proper rotation of ingredients.
  • Maintained a clean and sanitary kitchen environment in compliance with health department regulations.
  • Upheld the highest standards of quality control throughout all stages of food production from ingredient sourcing to final plating.
  • Boosted employee morale through transparent communication regarding performance feedback and opportunities for advancement within the company structure.
  • Enhanced customer satisfaction by providing high-quality meals and maintaining timely food service.
  • Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
  • Collaborated with other culinary specialists to create innovative dishes that exceeded customer expectations.
  • Minimized wait times for customers during peak hours by quickly adapting to changing demands within the kitchen environment.
  • Managed delivery of fresh rations in the dining facility's environments for over 500 personnel.
  • Consistently met strict dietary requirements for guests with allergies or specific preferences by creating customized meal options.
  • Prepared and served food to approximately 500 personnel in military feeding outpost.
  • Streamlined kitchen operations by implementing effective work schedules and delegating tasks appropriately.
  • Developed and maintained high standards of food safety and hygiene, leading to consistent record of health department compliance.
  • Elevated guest satisfaction, creating welcoming and responsive dining atmosphere.

Cashier

Black River Paintball
02.2019 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

High School Diploma -

Overhills High School
Spring Lake, NC
05.2019

Skills

  • Dining facility management
  • 3 years of experienced military heavy machinery technician driving
  • Multitasking
  • Cleaning and sanitizing
  • Guest Interaction
  • Kitchen Organization
  • Food Preparation and Plating
  • Knife Skills
  • Sanitation Procedures
  • Food Service
  • Workstation Maintenance
  • Employee Scheduling

Certification

  • CPR/AED Certification
  • Food Operation Safety Course
  • First Aid Certification
  • Food Handler Certification (FHC) - State or County Health Departments.

Timeline

Culinary Specialist

US Army
06.2021 - Current

Cashier

Black River Paintball
02.2019 - 06.2021

High School Diploma -

Overhills High School

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Kiona McKinney