Kionna Drew
Ft. Washington,MD
Summary
Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Triton Security
Fairfax, VA
01.2016 - 09.2016
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Security Officer
Admiral Security
Bethesda, MD
12.2014 - 12.2015
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents
- Maintained high levels of alertness throughout shifts.
University Police Dispatcher
American University
Washington, DC
12.2011 - 05.2013
- Utilized a computer-aided dispatch system to track unit locations, responder availability, and update incident statuses.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time
- Processed requests for background checks on students for investigators, building access, building/door schedule, neighborhood gate cards
- Documented sick/late calls for security staff in database
- Provided students with information for SAFE Ride
- Submitted service requests for any malfunctioning security equipment to Access Control Coordinator
- Started as temporary employee for Sparks
Access Control Coordinator
Securitas Security Services
Rockville, MD
04.2010 - 06.2011
- Created /Managed Site clearances and card levels for Kaiser Permanente’s Mid-Atlantic region
- Assigned codes for alarm panels and worked with Coordinators on projects to make sure cards and codes were assigned and documented appropriately;
- Managed service tickets placed for security equipment issues and tracked updates
- Conducted site audits regarding cards and alarm codes, door schedules and system programming
- Managed key inventory and tracked work orders for locksmith
- Supervised Security Administrative Assistant
Security Administration
Securitas Security Services
Rockville, MD
07.2009 - 04.2010
- Handled daily card administration for Kaiser Permanente’s Mid-Atlantic region
- Assigned service tickets and work orders to appropriate vendors/contractors
- Filed for retention of all invoices and submitted invoices to AP after copying
- Provided administrative support for Coordinators and Director of Security
Lieutenant
Securitas Security Services
Silver Spring, MD
12.2006 - 07.2009
- Supervised 10 security guards at Nestle site (Dreyer’s Grand Ice Cream)
- Provided guidance and direction to subordinates regarding security policies and procedures
- Monitored CCTV cameras; fire alarm panel and notified Engineer on duty, ADT, Fire and Rescue Department and client manager of emergencies
- Access control to 850+ client employees
- Activated and deactivated access badges when instructed by People Systems (HR)
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Logged in all incoming packages/faxes and distributed accordingly
Education
90-Hour Child Care Class -
Prince George’s Community College
01.2003
Business and Clerical Certification -
Potomac Job Corps Center
01.1995
Graduated -
Crossland High School
01.1994
Skills
- Staff Management
- Access Control
- Emergency Response
- Electronic Surveillance
- Incident Reporting
- Background Checks
- Alarm Monitoring
- Screening Wands
- Criminal Records Searches
- Shift Work Experience
- Interior and Exterior Patrol
- Detail Oriented
- Report Writing
- General Security
- Invoice Verification
Computers
- Microsoft Windows 7
- Microsoft Outlook
- Word
- Excel
- Access
- C-CURE 800 and 9000
- Aegis
- Seers
- Endura WS5000
- NCC
- Easynet
- AIMS
- On-line Service Request
- Remedy
- SAFES
- NCIC (National Criminal Information Center)
- EagleData
- Datatel
- Rave
- CAD (Computer Aided Dispatch-ARMS)
- Isupport
- Track Tik (Guard Tour)
- Office Report
Awards
- Securitas Service Heroes Certificate of Merit for Customer Service (2008)
- Securitas Service Heroes Outstanding Performance for Professional Attitude & Work Ethics (2007)
Certification
- DCJS Unarmed Security License
Accomplishments
- Securitas Service Heroes Certificate of Merit for Customer Service
- Securitas Service Heroes Outstanding Performance for Professional Attitude & Work Ethics
Timeline
Security Officer
Triton Security
01.2016 - 09.2016
Security Officer
Admiral Security
12.2014 - 12.2015
University Police Dispatcher
American University
12.2011 - 05.2013
Access Control Coordinator
Securitas Security Services
04.2010 - 06.2011
Security Administration
Securitas Security Services
07.2009 - 04.2010
Lieutenant
Securitas Security Services
12.2006 - 07.2009
90-Hour Child Care Class -
Prince George’s Community College
Business and Clerical Certification -
Potomac Job Corps Center
Graduated -
Crossland High School
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