Kionna Frederick
Statesboro,GA
Summary
Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
Work History
Forklift Operator/Stower
Amazon Fulfillment Center
12.2023 - 08.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Inspected items for any damages and reported discrepancies to supervisor.
Online Grocery Associate(OGP)
Wal-Mart Stores Inc.
07.2023 - 12.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Crew Team Member
Chick-fil-A
05.2022 - 06.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
Stocking Lead
U.S Hair Too
05.2021 - 04.2022
- Coordinated assignments to keep workspaces clean and organized.
- Oversaw workers preparing new merchandise for sales floor with store-specific tags and displays.
- Directed team in maintenance of department stock levels and visually appealing look.
- Supervised stock crew associates in daily replenishment, storage management and merchandising.
- Inspected merchandise for quality, variety and safety against specifications.
- Kept department operating in line with management objectives by translating directions into actionable policies at employee level.
Education
High School Diploma -
Statesboro High School
Statesboro Ga05.2024
Skills
- Loading and Unloading
- Customer Service
- Teamwork and Collaboration
- Time Management
- Safe Food Handling
- Cash Handling
- Work Ethic and Integrity
- Customer Assistance
Timeline
Forklift Operator/Stower
Amazon Fulfillment Center
12.2023 - 08.2024
Online Grocery Associate(OGP)
Wal-Mart Stores Inc.
07.2023 - 12.2023
Crew Team Member
Chick-fil-A
05.2022 - 06.2023
Stocking Lead
U.S Hair Too
05.2021 - 04.2022
High School Diploma -
Statesboro High School
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