Lisa Massenburg
Washington,DC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Delivery Driver
Capital Shipping LLC / Amazon
11.2022 - 01.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Verified accuracy of all deliveries against order forms.
Sales Associate
Marshalls Department Store
04.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
Loss Prevention Associate
Walmart
08.2007 - 03.2018
- Consulted with store managers on bases to perform loss investigations.
- Completed loss control surveys for underwriting information and evaluation.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
- Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
Education
High School Diploma - Basic Studies
Coolidge High School
Washington, DC06.1993
Cosmetologist License - Cosmetologist / Chemistry
Burdick Vocational High
Washington DC08.1994
Skills
- Product Distribution
- Double and Triple Trailers
- Verbal and Written Communication
- Product and Service Sales
- Dependability and Honesty
- Safe Driver Training
- Customer Relationships
- Sales and Promotions
- Inventory and Stocking
- Fleet Safety Certified
- Ability to Lift 50 Pounds
- Customer Service
- Retail Logistics
- Strong Working Relationships
- Food Delivery
- Refund Processing
- Map Reading Skills
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Loss prevention, Walmart - 3
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Delivery Driver
Capital Shipping LLC / Amazon
11.2022 - 01.2023
Sales Associate
Marshalls Department Store
04.2021 - 09.2022
Loss Prevention Associate
Walmart
08.2007 - 03.2018
High School Diploma - Basic Studies
Coolidge High School
Cosmetologist License - Cosmetologist / Chemistry
Burdick Vocational High
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