Results-driven finance professional with comprehensive experience in managing accounts receivable processes. Skilled in ledger balancing, invoice processing, and resolving discrepancies to ensure accurate and timely financial reporting. Strong focus on team collaboration and adaptability to changing needs. Known for reliability and achieving high standards in financial operations.
Work History
Stores-Warehouse Associate Missouri State Highway
4 Years 9 Months
Missouri State Highway Patrol | 02.2022 - Current
Maintained accurate inventory records, ensuring timely replenishment and stock availability.
Coordinated receiving, inspection, and storage of supplies, equipment, and issued materials.
Picked, packed, and prepared outgoing orders for internal distribution and field operations.
Operated forklifts, pallet jacks, and hand trucks to move materials safely.
Organized storage areas to improve accessibility, cleanliness, and inventory control.
Verified shipments against packing slips, resolving discrepancies before final acceptance.
Completed regular cycle counts to maintain accurate inventory records.
Licensed Insurance Agent
1 Year
Missouri Farm Bureau | 02.2021 - 02.2022
Advised members on auto, home, life, and farm coverage options aligned with financial needs.
Built referral-based relationships through proactive outreach and personalized insurance recommendations.
Explained coverage limits, exclusions, and claim procedures in clear, client-focused language.
Reviewed applications, endorsements, and policy changes for accuracy and compliance.
Customer Service Representative III
3 Years 1 Month
HAWTHORN BANK | 01.2018 - 02.2021
Provided customer service at the Columbia branch. Assisted customers in benefiting from the Bank's products and services by focusing on customer-centric and needs-based sales, utilizing the sales and referral models.
Resolved account inquiries, transaction issues, and service requests with accuracy and professionalism.
Processed deposits, withdrawals, transfers, and loan payments while following banking procedures.
Assisted customers with online banking, mobile access, password resets, and account navigation.
Processed deposits, withdrawals, and payment requests while maintaining banking compliance.
Resolved account and transaction inquiries with accurate, courteous customer support.
Purchasing Manager
5 Months
Doolittle Trailers | 08.2017 - 01.2018
Negotiated and compared pricing among various vendors to secure favorable terms. Identified and established relationships with new vendors to expand supply options. Establish blanket orders. Communicate with the inventory control department on low inventory. Create a positive work environment for coworkers and supervisors.
Negotiated supplier pricing and terms to support cost-effective material sourcing
Managed purchase orders, order tracking, and delivery schedules for production needs
Coordinated with production and inventory teams to prevent material shortages
Hunting Manager
3 Years 1 Month
Sportsman's Warehouse | 07.2013 - 08.2016
Created and maintained a schedule for the department to align with sales and balance our labor percentage. Collaborated with buyers and replenishment planners to introduce new products and forecast trends. Managed firearm logs and tracked all firearms entering and leaving the store, while maintaining current paperwork. I kept the hunting department clean, stocked and current with all cooperative directives. In my last year I improved our internal ATF audit score and beat our budget by 180k.
Led store associates through daily operations, ensuring consistent customer service and sales floor readiness.
Supervised inventory control processes, reducing stock discrepancies and supporting accurate replenishment.
Trained new team members on POS procedures, merchandising standards, and loss prevention practices.
Directed daily store operations, aligning staffing, merchandising, and customer service with sales goals.
Trained associates on product knowledge, POS procedures, and loss prevention standards.
Evaluated performance trends, adjusted workflows, and improved team productivity across departments.