Kip Williams
Prattville
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
31
31
years of professional experience
Work History
Manager / Plant Health Care Director
CMT Professional Services
09.2024 - Current
- Lead cross-functional team to achieve project deadlines and ensure high-quality customer service.
- Managed and motivate employees to be productive and engaged in work.
- Enhance team productivity by implementing effective operation processes and clear communication strategies.
- Monitor team performance to identify areas for development and implement corrective actions.
- Support leadership team in strategic planning and execution of business initiatives.
Franchise On-Premise Manager
Buffalo Rock Pepsi
04.2021 - 08.2024
- Directed on-premise team, enhancing productivity and maintaining high service levels.
- Managed daily operations to ensure seamless business conduct on premises.
- Improved operational efficiency by overseeing on-premise activities and staff.
- Enhanced customer satisfaction with effective on-premise management strategies.
- Coordinated resources for optimal on-premise functionality, ensuring smooth operations.
- Developed and executed plans for efficient on-premise management, improving service delivery.
Operations Manager
Buffalo Rock Pepsi
09.2018 - 04.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Facilitated smooth collaboration between departments through clear communication channels.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Area Sales Manager
Buffalo Rock Pepsi
09.2008 - 09.2018
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Built lasting relationships with clients through outstanding customer service interactions.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
Manager /Lead Equipment Operator
CMT Professional Services
09.1994 - 05.2008
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Meadowview Christian School
Selma, AL05-1986
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Operations management
- Cross-functional teamwork
- Customer relationship management (CRM)
- Coaching and mentoring
- Inventory management
- Scheduling and coordinating
Timeline
Manager / Plant Health Care Director
CMT Professional Services
09.2024 - Current
Franchise On-Premise Manager
Buffalo Rock Pepsi
04.2021 - 08.2024
Operations Manager
Buffalo Rock Pepsi
09.2018 - 04.2021
Area Sales Manager
Buffalo Rock Pepsi
09.2008 - 09.2018
Manager /Lead Equipment Operator
CMT Professional Services
09.1994 - 05.2008
High School Diploma -
Meadowview Christian School
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