Summary
Overview
Work History
Education
Skills
Timeline
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KIPP JOHANNSEN

Seminole,FL

Summary

Accomplished, organized, and goal-oriented professional with a strong desire to secure an exceptional employment opportunity within an organization to continue growing professionally and enhancing knowledge and skills. Demonstrates a commitment to the core values of customer service, consistently embodying traits such as proactivity, professionalism, personalization, and passion. Thrives in diverse and fast-paced working conditions, adept at creating a positive work environment. Skilled at fostering and maintaining cordial yet professional relationships with coworkers, management, and customers. Proficient in cultivating a healthy working environment and effective communication channels. Highly adaptable team leader with a proven track record of delivering quick and efficient performance. Possesses the ability to safely lift [Number] pounds and has extensive experience in performing quality inspections and machinery operations.

Overview

13
13
years of professional experience

Work History

Despensary Associate

Trulieve
02.2023 - Current
  • Assisted customers with locating products and addressing inquiries, improving overall satisfaction.
  • Organized shelves and displays to maintain a clean and appealing store environment.
  • Collaborated with team members to restock inventory and ensure availability of popular items.
  • Supported sales efforts by answering product-related questions and providing recommendations.
  • Operated cash register to process transactions efficiently and accurately.
  • Strengthened customer relationships by providing friendly and attentive service.

Window and Door Specialist

Home Depot
01.2018 - 02.2023
  • Developing and preparing custom windows and doors drawings, plans, diagrams, and layouts
  • Operating computer-assigned drafting equipment or a conventional drafting station and developing and preparing custom windows and doors designs and drawings from preliminary concepts
  • Manage the ordering and following up on orders, as well as stocking shelves and dealing with customers on a daily basis
  • Ensure that each customer receives outstanding service by providing a friendly environment

Sales Representative

Sunrise Vacation Resort
01.2013 - 01.2016
  • Served as a frontline sales rep for vacation ownership resort and greeted customers in a timely fashion while quickly determining their needs
  • Recommended resort vacation packages to customers based on their needs and preferences
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanged and security practices
  • Provide complete and appropriate solutions for every customer to achieve sales goal and maximize customer satisfaction

Take Over Manager, In-House and Frontline Sales Representative

Bluegreen Corporation
01.2012 - 01.2013
  • Trained and mentored new associates, worked with management to implement sales goals
  • Recognized for outstanding performance in closing deals and developing a rapport with clients
  • Creating and spearheading the launch of the innovative marketing strategies which had a dramatic impact on sales
  • Performed extensive market analysis in order to understand areas for developing business
  • Developed highly empathetic client relationships and earned a reputation for exceeding sales goals
  • Achieved high sales percentage with a consultative, value-focused customer service approach

Education

Diploma -

Oswego High School
Aurora, IL

Courses - Psychology

Waubonsee Junior College
Aurora, IL

Skills

  • Time Management
  • Troubleshooter
  • Customer Service
  • Relationship Management
  • Critical Thinking
  • Emotional Intelligence
  • Conflict Resolution
  • Strong Communication Skills
  • Active Listening
  • Attention To Detail
  • Team Player

Timeline

Despensary Associate

Trulieve
02.2023 - Current

Window and Door Specialist

Home Depot
01.2018 - 02.2023

Sales Representative

Sunrise Vacation Resort
01.2013 - 01.2016

Take Over Manager, In-House and Frontline Sales Representative

Bluegreen Corporation
01.2012 - 01.2013

Courses - Psychology

Waubonsee Junior College

Diploma -

Oswego High School
KIPP JOHANNSEN