Kira Banks
Aurora,CO
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
22
22
years of professional experience
Work History
Flight Attendant
Southwest Airlines
Denver, CO
10.2005 - Current
- Provided assistance to disabled passengers when necessary.
- Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Delivered onboard customer service including food and beverage service.
- Responded to medical emergencies as needed during flights.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Provided safety instructions to passengers prior to takeoff and landing.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Offered help with connecting flights or ground transportation upon arrival at destination airport.
- Greeted passengers, answered questions, and directed them to their seats.
Legal Assistant
State Farm
Atlanta, GA
02.2003 - 05.2005
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Updated databases with new information received from attorneys or clients.
- Maintained client confidentiality in all matters.
- Scanned physical documents into electronic format for storage in a secure database system.
Education
Bachelor of Arts - Psychology And Pre Law
Georgia State University
Atlanta, GA12-2002
Skills
- Customer Service
- Flight safety
- Emergency Response Coordination
- Regulatory Compliance
- First Aid
- Emergency Care
- Emergency Response
- Passenger support
- Crew Coordination
- Strong Work Ethic
- Cultural Awareness
- Food and Beverage Service
- Verbal and written communication
- Public interaction
- Issue Resolution
- Conflict Mediation
- Adult AED and CPR
- Safety Procedures
- Company policy adherence
- Professional Appearance
- Training and coaching
- Team Oversight
- Cleanliness and sanitation
- Public Speaking
Unites States Air Force
Dental Assistant
Timeline
Flight Attendant
Southwest Airlines
10.2005 - Current
Legal Assistant
State Farm
02.2003 - 05.2005
Bachelor of Arts - Psychology And Pre Law
Georgia State University
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