Kira Bean
Stoughton,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Target
09.2023 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products when difficult to find.
- Rotated stock and restocked shelves to maintain product availability and store appearance. Keep section above 80% fill rate weekly.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Picked online orders on time at over 90% completion, with only not finding 1-2 items every few orders.
Supervisor
CVS Pharmacy
07.2020 - 08.2023
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
General Team Lead
Altitude Trampoline Park
09.2019 - 01.2022
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Trained new team members by relaying information on company procedures and safety requirements.
Cashier
Shaws Star Market
03.2018 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Stoughton High School
Stoughton, MA05.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Goal-Oriented
- Flexible Schedule
- Retail Store Operations
- Product Knowledge
photography
Flowing with creativity and bringing it out through a lens.
Timeline
Sales Associate
Target
09.2023 - Current
Supervisor
CVS Pharmacy
07.2020 - 08.2023
General Team Lead
Altitude Trampoline Park
09.2019 - 01.2022
Cashier
Shaws Star Market
03.2018 - 07.2018
High School Diploma -
Stoughton High School
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