Kira Bousraou
New York,NY
Overview
4
4
years of professional experience
Work History
Product Development Specialist
Marchon Eyewear, Inc.
07.2022 - Current
- Brand Oversight: Collaborated with the Senior Product Development Manager to develop five proprietary brands—Dragon Alliance (~$25M sales volume), Flexon, MarchonNYC, Pure and Airlock (combined ~$65M sales volume)—overseeing 120+ styles annually while maintaining distinct brand
- Technical Development: Monitored and tracked all design and prototype development from design handoff to color kits across four brands. Implemented a prototype and CTS tracker to streamline development and ensure deadlines were met. Maintained accurate matrices reflecting wholesale price changes.
- Vendor Collaboration: Negotiated pricing and delivery terms with global vendors, ensuring target margins and timely development.
- Cross-Functional Collaboration: Organized bi-weekly meetings across Product Development, Brand, and Merchandising teams. Organized calendars, managed agendas, and aligned priorities to meet critical launch timelines.
- Global Sourcing: Traveled internationally to trade shows (MIDO in Milan, SILMO in Paris) for vendor relations and product insights. Met with global sales leaders to explore new opportunities.
- Trend & Market Research: Participated in competitive shopping and market visits across NYC, Brooklyn, and Long Island.
- Expedited Resource Project: Selected as the Product Development team representative for the expedited resource initiative in response to tariffs, supporting all Marchon USA-developed brands (licensed and proprietary).
Customer Experience Manager
F. Schumacher & Co.
11.2021 - 07.2022
- Process Optimization: Monitored KPIs and implemented automated workflows, resulting in a record-breaking reduction in late orders.
- Order Management: Oversaw drop ship operations for a multi-million-dollar business segment, resolving escalated issues and ensuring timely deliveries.
- Cross-Functional Collaboration: Partnered with Sales, Operations, and Supply Chain teams to align priorities and improve service delivery.
- Documentation & Tracking: Maintained detailed records of order timelines, pricing data, and vendor communications to support operational efficiency.
Customer Experience Specialist
F. Schumacher & Co.
03.2021 - 11.2021
- Sales Support: Collaborated with the Sales team to advise on stock availability, lead times, and order resolution.
- Process Documentation: Created a comprehensive manual outlining procedures, roles, and responsibilities to standardize operations.
- Data Accuracy: Maintained and updated ERP system records, supporting inventory management and product tracking.
Education
Bachelor of Science - Fashion Merchandising, Business Concentration
Marist College
Poughkeepsie, NY05.2020
Skills
- Expert in Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint)
- Expert in Centric PLM for product lifecycle management, spec sheet creation, and data tracking
Timeline
Product Development Specialist
Marchon Eyewear, Inc.
07.2022 - Current
Customer Experience Manager
F. Schumacher & Co.
11.2021 - 07.2022
Customer Experience Specialist
F. Schumacher & Co.
03.2021 - 11.2021
Bachelor of Science - Fashion Merchandising, Business Concentration
Marist College
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