Kira Gagnon
Worcester,MA
Summary
15+years of security experience at a variety of sites,has given me the ability to adapt to a variety of situations. Proven ability to respond effectively to security issues, maintain control and De-escalate situations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Showcase
Natick, MA, US
02.2024 - Current
- Daily running of the store
- Inventory control, loss prevention, training, payroll
- Customer service, cash handling deposits
Store Manager
Amazing Intimate Essentials
Northborough, MA, US
12.2018 - Current
- Daily operations of the store
- Training, customer service
- Inventory, loss prevention, payroll, merchandising
Transport
New England treatment access
Franklin, MA, US
07.2018 - 03.2020
- Transportation of highly regulated products and money.
- Keeped impeccable shipping records
- Maintenance and upkeep of vehicles
Key Holder
Payless ShoeSource
Marlborough, MA, US
04.2016 - 11.2018
- Customer service
- Stock shelves
- Ring registers
- Close the store count the days sales and deposit
Armed Security Guard
Metro crime prevention
Worcester, MA, US
01.2004 - 07.2018
- First responder for all emergencies
- Patrols of properties
- Video surveillance
- De-escalate hostile/dangerous situations
- Crowd control
- Some minor maintenance
- Securing main entrance utilizing metal detectors
Assistant Manager
Blockbuster video
Worcester, MA, US
05.2001 - 12.2003
- Assisted with operations of the store
- Training, opening closing of the store training new associates
Store Manager
Spencer gift
Auburn, MA, US
03.1998 - 01.1999
- Daily operations of the store
- Hiring firing of employees
- Delegating assignments
- Training of employees
Education
High school or equivalent - General Studies
South High School
Worcester, MA06.1994
Skills
- Security supervisor
- Front desk
- Crowd control
- Front desk/first person of contact
- Delivery driver experience
- Pricing
- POS
- Supervising experience
- Loss Prevention
- Leadership
- Recruiting
- Store management
- Retail Management
- Driving
- Store Management Experience
- Assistant Manager Experience
- Cash Handling
- Van driver
- Keyholder
- Payroll
- Planograms
- Customer service
- Sales
- Communication skills
- Retail sales
- Shift management
- Management
- Inventory Control
- Cash register
- Team management
- Merchandising
- Cash handling
Certification
Driver's License
Additional Information
Worked as a messenger for an armored truck service for two years
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Retail Store Manager
Showcase
02.2024 - Current
Store Manager
Amazing Intimate Essentials
12.2018 - Current
Transport
New England treatment access
07.2018 - 03.2020
Key Holder
Payless ShoeSource
04.2016 - 11.2018
Armed Security Guard
Metro crime prevention
01.2004 - 07.2018
Assistant Manager
Blockbuster video
05.2001 - 12.2003
Store Manager
Spencer gift
03.1998 - 01.1999
High school or equivalent - General Studies
South High School