Kira Goff
Vancouver,WA
Summary
Professional with a background in youth mentoring seeking to apply interpersonal and support skills in a post-graduation role within the human services field. Passionate about creating a positive impact using meaningful guidance with a focus on cultural humility and empathetic listening. Utilizes effective and creative communication skills to build and establish enduring trust and reliability with clients and team, while adapting to dynamic needs when necessary.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Mentor Volunteer
Great Life Mentoring
Vancouver, WA
10.2025 - Current
- Facilitate a positive relationship to promote personal growth and development.
- Assist in organizing educational and recreational activities, promoting a positive environment for personal growth.
- Promote community involvement by coordinating volunteer opportunities for mentees.
- Monitor progress of mentee, tracking improvements in academic performance, social skills, and emotional wellbeing.
- Honor confidentiality agreements while maintaining open lines of communication with program coordinators regarding any concerns about mentee welfare or safety issues.
- Maintain accurate records documenting progress notes following each contact session with mentee.
- Provide emotional support and guidance to mentee, fostering self-confidence and resilience.
Dog Sitter
Rover
Vancouver, WA
10.2025 - Current
- Provided daily care for multiple dogs, ensuring safety and well-being during visits.
- Administered medication and managed dietary requirements for pets with special needs.
- Followed pet care instructions, dietary needs, and medication regimens.
- Contributed to clients' peace of mind by sending regular updates of their pets, including photos and videos.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Built strong relationships with clients, leading to repeat business and referrals.
Bartender
McMenamins
Kalama, Washington
10.2024 - 05.2025
- Effectively multitasked within fast-paced environment.
- Recommended food and drinks to guests based on preference, pairings, and special promotions.
- Prepared cocktails from bar recipes, and served wine, draft beer, as well as non-alcoholic beverages and cocktails.
- Operated the cash register and Toast system for transactions and made proper change for cash transactions.
Server
Who Song and Larry's
Vancouver, WA
07.2023 - 11.2024
- Trained new servers on restaurant procedures and customer service standards.
- Managed multiple table sections and large party accommodations while ensuring guest satisfaction during busy periods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Explained menu options to guests, offered suggestions within dietary restrictions and took orders for food and beverages.
- Performed opening and closing duties.
Guest Service Associate
European Wax Center
Vancouver, Washington
10.2022 - 06.2023
- Scheduled appointments efficiently using the booking system.
- Answered incoming calls from potential and current customers to answer questions about services, payment, and availability.
- Performed daily opening and closing procedures for the front desk including cash management duties.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Provided accurate information about products, prices, services, and promoted wax passes to ensure that the center’s metrics were being met.
Server/Bartender
Olive Garden
Vancouver, WA
08.2021 - 10.2022
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Trained new bartenders on procedures and menu items for consistent service.
- Performed opening and closing duties.
- Prepared cocktails from standard recipes, and served wine, draft, and bottled beer.
- Knowledge of wine pairings.
Team Lead
CHOICE SERVICES LLC
Battleground, WA
02.2020 - 04.2021
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated daily tasks to team members to optimize group efficiency.
- Rendered detailed and timely cleaning services in residential and commercial spaces.
- Developed customized cleaning plans based on client preferences and requirements.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
Barista
Starbucks
Vancouver, WA
02.2019 - 01.2020
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized and prepared coffee, espresso drinks, blended coffees, and teas, as well as seasonal offers.
- Monitored inventory levels of supplies and restocked when necessary.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
Education
Bachelor of Science - Psychology
Washington State University
Vancouver, WA05-2026
Associate of Arts - undefined
Clark College
Vancouver, WA06-2017
Skills
- Youth advocacy and mentoring
- Problem-solving abilities
- Team building
- Project management
- Self-awareness
- Creativity and innovation
- Customer service
Certification
- Great Life Mentor Training - 11/2025
Timeline
Youth Mentor Volunteer
Great Life Mentoring
10.2025 - Current
Dog Sitter
Rover
10.2025 - Current
Bartender
McMenamins
10.2024 - 05.2025
Server
Who Song and Larry's
07.2023 - 11.2024
Guest Service Associate
European Wax Center
10.2022 - 06.2023
Server/Bartender
Olive Garden
08.2021 - 10.2022
Team Lead
CHOICE SERVICES LLC
02.2020 - 04.2021
Barista
Starbucks
02.2019 - 01.2020
Associate of Arts - undefined
Clark College
Bachelor of Science - Psychology
Washington State University