Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
Hi, I’m

Kira Griffin

Orlando,FL
Kira Griffin

Summary

Dedicated Compliance Specialist with over 5 years of experience in the banking, payment processing, insurance, and unclaimed property sectors. Delegated phenomenal service in fraud, risk management, and safeguard guidelines in the (KYC) processes throughout career. Expertise in analyzing financial transactions, identifying potential risks, and collaborating with cross-functional teams to mitigate compliance vulnerabilities. Skilled in leveraging compliance software and tools to enhance operational efficiency. Effective communicator known for fostering strong relationships and upholding the highest standards of integrity and confidentiality.

Overview

8
years of professional experience

Work History

Prudential

Escalation And Case Manager
03.2020 - Current

Job overview

  • Implement KYC procedures meticulously in handling loans, fund withdrawal and premium payment transactions, to mitigate insurance fraud and sustain company revenue.
  • Handle Unclaimed property correspondence and communication. Conduct property searches through FSIT and re issue allotted funds before insurance owners or beneficiaries Funds are escheated to the state.
  • Manage complex calls to preempt privacy incidents, minimizing potential legal risks decreasing the rate of company incidents and fraud by 25%
  • Rectify over 20 compliance errors in a day by resolving incorrect protocols made by tier 1 agents including authentication, verbal scripts, and legal documentation.

Citi Bank

Fraud Specialist
12.2016 - 03.2020

Job overview

  • Report Suspicious Activity under the Bank Secrecy Act within targeted time frames by effective time management protecting customers and company assets by 15%.
  • Take over 67 outbound calls in a workday to review, verify and identify credit card transactions for signs of fraudulent activity, such as large or unknown transactions focusing on risk management.
  • Resolve at least 33 incidents in a workday by identifying and reporting unusual transaction activity using a combination of spreadsheets and software solutions.
  • Collaborate with law enforcement agencies or legal professionals when necessary to locate individuals or provide evidence.
  • Adapt to software and data base updates that give access to sensitive information such as Socials, Bank Account Details, Timelines of addresses, and Legal Records.

Education

Coursea
Orlando, FL

from Certified Anti-Money Laundering Specialist (CAMS)
08.2020

University Overview

Skills

  • Risk Management: Proven track record in identifying and mitigating compliance risks within critical environments
  • Knowledge in payments industry: Proficient use and expertise in ACH, card payments, and wire transfers
  • Technical Proficiency: Skilled in Microsoft Office Suite (Excel, Word, Office) and specialized compliance software applications
  • Communication: Strong verbal and written communication skills essential for effective collaboration and compliance education
  • Flexibility: Persistent Ability to remain flexible, adaptable and multitask in a fast-growing company
  • Investigative Analysis: Proficient in analyzing and reporting on unusual transaction activities using advanced software solutions

Websites

Personal Information

Personal Information

Title: Compliance Analyst

Timeline

Escalation And Case Manager
Prudential
03.2020 - Current
Fraud Specialist
Citi Bank
12.2016 - 03.2020
Coursea
from Certified Anti-Money Laundering Specialist (CAMS)

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Kira Griffin