Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kira Hogue

Imperial,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Dental Biller

Imperial Dental Specailties
10.2023 - Current
  • Improved patient billing accuracy by meticulously reviewing dental procedures and insurance coverage.
  • Streamlined the billing process for increased efficiency by implementing a new electronic system.
  • Reduced outstanding accounts receivable balances by diligently following up on unpaid claims and invoices.
  • Enhanced communication with insurance companies through professional correspondence, resulting in faster claim processing times.
  • Provided exceptional customer service to patients, answering their questions regarding billing and insurance matters in a timely manner.
  • Educated dental team members on proper coding practices, ensuring accurate procedure documentation for billing purposes.
  • Negotiated payment plans with patients experiencing financial difficulties, ensuring timely revenue collection while maintaining positive relationships.
  • Used data entry skills to accurately document and input statements.
  • Responded to customer concerns and questions on daily basis.
  • Audited and corrected billing and posting documents for accuracy.
  • Handled account payments and provided information regarding outstanding balances.
  • Streamlined insurance claims processing for faster reimbursement and improved patient experience.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Maintained accurate records of customer payments.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.

Leave of Absence Coordinator

Sedgwick Claims Management
01.2021 - 10.2023
  • Enhanced employee satisfaction by efficiently managing and coordinating leave of absence requests.
  • Reduced processing time for leave applications by implementing a streamlined system for tracking and recording absences.
  • Ensured compliance with federal, state, and company leave policies through meticulous monitoring and documentation of all leaves of absence.
  • Assisted HR department in developing comprehensive leave policies that met the needs of both employees and the organization.
  • Coordinated seamless transitions for employees returning to work after extended leaves of absence, ensuring appropriate accommodations were made when necessary.
  • Maintained accurate records of employee leaves, ensuring proper payment adjustments were made according to company policy.
  • Collaborated with medical professionals to verify documentation supporting employee leave requests, maintaining strict confidentiality at all times.
  • Managed the administration of short-term and long-term disability benefits, coordinating with insurance providers to ensure timely processing of claims.
  • Collaborated with healthcare providers to obtain crucial information, leading to more accurate and faster decision-making on claims.
  • Managed high caseloads effectively, ensuring all disability claims were processed promptly and accurately.
  • Conducted comprehensive evaluations to determine eligibility for benefits, ensuring compliance with company policies and government regulations.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.

Medical Assistant

California Correctional Center
06.2018 - 09.2020
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected pertinent data and calculations to aid physician in interpreting results.

Education

Registered Medical Assistant - Medical Assistant

Milan Institute
Sparks, NV
09.2017

Skills

  • Data Entry Accuracy
  • Organizational Skills
  • Collections Management
  • Critical Thinking
  • Problem Solving
  • Attention to Detail

Timeline

Dental Biller

Imperial Dental Specailties
10.2023 - Current

Leave of Absence Coordinator

Sedgwick Claims Management
01.2021 - 10.2023

Medical Assistant

California Correctional Center
06.2018 - 09.2020

Registered Medical Assistant - Medical Assistant

Milan Institute

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Kira Hogue