Kira Kase

Administrative Clerk

Foxenwood Tennis And Swim Club

03.2022 - Current

Entered data into system and updated customer contacts with information to keep records current.
Managed at least 20 incoming calls, emails, or in person inquiries from clients per day
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Input data and processed system change to generate accurate reports.
Created and updated records and files to maintain document compliance.
Communicated with customers via phone and email to confirm bookings and respond to inquiries.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Kept building spaces premises clean inside and outside.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Cleaned equipment and machinery to maintain in optimum working condition.
Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Displayed positive attitude while assisting multiple guests to provide excellent customer service

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