Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kira Manuszak

Dover,DE

Summary

High-energy Sport Management student with strong background in entertainment and recreational activities. Organized in planning and leading activities for guests. Dedicated to teamwork and customer service. Safety-oriented professional knowledgeable about guest relations, equipment safety, and event planning. Handles fast-paced work calmly and goes above and beyond to promote guest satisfaction. Quick to resolve conflicts and other problems.

Overview

3
3
years of professional experience

Work History

Admissions Ambassador

University of Valley Forge
Phoenixville, PA
01.2023 - Current
  • Facilitated follow-up communications with prospects after events or visits.
  • Created marketing materials such as brochures, flyers, newsletters, and web content to advertise university programs.
  • Collaborated with faculty members and staff from various departments within the university to ensure alignment of recruitment objectives.
  • Responded promptly to inquiries from potential students via email or phone.
  • Conducted outreach activities such as attending college fairs and visiting local high schools to promote the university to prospective students.
  • Recognized by management for providing exceptional customer service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Summer Camp Counselor

Calvary Christian Academy
Dover , DE
06.2021 - Current
  • Organized games and sports activities to keep campers entertained.
  • Provided first aid when needed in accordance with established procedures.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Informed parents about campers' behavior, athletic achievements and other important information.
  • Administered first aid and notified emergency medical personnel.
  • Coached campers in various sports and activities to improve skills and promote fun experiences.
  • Developed strong relationships with parents to provide updates on their child's progress at camp.
  • Supervised groups of children during recreational activities.
  • Understood and followed oral and written directions.
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.

Front Desk Receptionist

University of Valley Forge
Phoenixville, PA
09.2022 - 01.2023
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Explained policies and procedures to visitors.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Calvary Christian Academy
Dover, DE
05-2022

Some College (No Degree) - Sport Management

University of Valley Forge
Phoenixville, PA

Skills

  • Time Management
  • Customer Relations
  • Task Prioritization
  • Planning
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Team Leadership
  • Targeting
  • Personable and Friendly
  • Building Relationships
  • Communication Abilities
  • Special Events Planning
  • Recruitment

Timeline

Admissions Ambassador

University of Valley Forge
01.2023 - Current

Front Desk Receptionist

University of Valley Forge
09.2022 - 01.2023

Summer Camp Counselor

Calvary Christian Academy
06.2021 - Current

High School Diploma -

Calvary Christian Academy

Some College (No Degree) - Sport Management

University of Valley Forge

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Kira Manuszak