Dedicated Store Manager with more than 8years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales.
Overview
23
23
years of professional experience
Work History
Shift Leader
Carl's Jr
Loma Linda, CA
01.2003 - 02.2006
After only three months of employment I was promoted from cashier to Shift Leader.
Assisting in running a restaurant.
Opening and closing duties.
Supervised employees handling of food and money.
Managed & documented daily inventory including food and supply orders.
Supervised product quality assurance.
Assisted in hiring, and training of employees in all restaurant activities.
Store Manager
Big 5 Sporting Goods
San Bernardino, CA
03.2006 - Current
Developed and rolled out new policies.
Managed staff of 13 sales associates, 2 managers in training and 2 assistant managers.
Addressed customer inquiries and resolved complains.
Direct and supervise employees engaged in sales, inventory taking and reconciling of cash receipts.
Completed weekly schedules according to payroll policies.
Trained all new managers on store procedures, and policies.
Trainied staff to deliver outstanding customer service.
Interviewing job candidates adn made staffing decisions.
Assigned employees to specific duties to best meet the needs of the store.
Education
High School Diploma - undefined
Redlands High School
Redlands, CA
2002
Skills
Excellent customer service skills
Time Management
Inventory Control
Training and development of staff
Calm under pressure
Recruiting and interviewing
Staff Motivation
Attention to Detail
Fast learner
Accomplishments
For the last quarter sales my store had not only gotten awards for most increased sales by percent in our district. I got an award for most increase sales percent for the chain.