Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Kira Pangburn

Kira Pangburn

Sales
Fayetteville,GA

Summary

Experienced from Manufacturing, Sales to Logistics with over 10 years in a wide variety of the most called on positions in the industry. Able to exercise ingenuity with a quickness in the most diverse of situations and works well under pressure! Highly motivated, hard-working, excellent reputation for resolving problems, improving customer satisfaction with a positive outgoin !

Overview

10
10
years of professional experience

Work History

Dispatch & Schedule Coordinater

Bowen & Sons Heating And Air
Jackson, Ga
12.2021 - Current
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Received new orders, documentation and assigned personal.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Answered phone calls and answered questions and set appointments for customers.
  • Collected service payments from clients and updated account balances.

Estate Representative

Grace Upon Grace
Fayetteville, GA
12.2019 - 11.2021
  • *Forged and nurtured impactful relationships with customers to cultivate loyalty.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
  • Staged and prepared homes and properties for clients before arrival.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.

Industrial Seamstress, Punch Press Operator

Nylite Products For Military
06.2017 - 12.2019
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Inspected printed products for clarity, color accuratacy, with fine lines.
  • Operated Press to achieve highest print quality with minimal scrap.
  • Sown up to 800 military helment straps per 8 hrs with quality assurance to ensure consistent production.

Automotive Parts Salesman

East Point Alignment And Frame
02.2011 - 05.2017
  • Explained to the customers the repairs needed and rated them from most priority and dangerous to least priority and what can wait, to better meet the customer's budget and allow them to get the work done over time so the expenses wouldn't be such a hard hit in their finances for major repair jobs.
  • Ordered needed replacement parts for customer's needed repairs from repair shops and other distributers, shopped around to meet the customer's budget to make sure they could get the repairs needed to be done.
  • Conducted cash handling, credit card transaction and register closeout at end of business day.
  • Identified unique parts to meet customers' needs, making accurate suggestions and selling jobs with confidence.
  • Reached out to vendors outside usual network to find parts not available from traditional sources, acquiring new contracts from different companies to ensure consistent work flow.

Materials Management Coordinator

Twin Cities Hospital
03.2008 - 12.2010
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Drafted concise and accurate reports detailing inventory, paid special attention to trends to better estimate the quanity in which to order more supplies by estimating numbers for the total number of items to preorder to be sufficiant and last til next order.
  • Developed master production schedule to satisfy production demand while carrying minimum active inventory for just-in-time manufacturing.
  • Preformed data entry and completed proper paperwork.

Condo Inspector, Quality Control Trainer

Alicia J. Hollis Realitor
03.2000 - 12.2017
  • Improved quality assurance procedures to minimize errors and increase effectiveness of our housekeeping team for our condo-invested owners.
  • Reported issues to maintainence collaborating to identify issue roots and rectify problems.
  • Maximized new employee performance and satisfaction through proper training.
  • Performed individual inspections of each condo to ensure high % ratings with customer's overall satisfaction in their experience dealing with our company.
  • Supervised on average 6 to 10 people on 2 person teams, working 40+ different Condominiums Buildings, with several 100+ Condo Contracts Our Company was managing and responsible for

Education

Okaloosa Technical College
Fort Walton Beach, FL

Skills

  • HIPAA Guidelines
  • Accounts Payable and Accounts Receivable
  • Solution Coordination
  • Data Communications
  • Customer Accounts Management
  • Financial Management
  • Creative Solutions
  • Systems Integration Software
  • Building Permit Applications
  • Sales Forecasting
  • Coordinating Work Orders
  • Special Requirements
  • Training Junior Team
  • Technical Assistance
  • Social Perceptiveness
  • Loss Prevention Strategies
  • Logistics Support Services
  • Document Organization
  • Financial Documentation
  • Clinic Administration
  • Effective Customer Service
  • Production and Processing
  • Minor Repairs
  • Fund Accounting Software
  • Active Learning
  • Coordinating Applications
  • Professional Relationships
  • Creative Idea Developmentg

Timeline

Dispatch & Schedule Coordinater

Bowen & Sons Heating And Air
12.2021 - Current

Estate Representative

Grace Upon Grace
12.2019 - 11.2021

Industrial Seamstress, Punch Press Operator

Nylite Products For Military
06.2017 - 12.2019

Automotive Parts Salesman

East Point Alignment And Frame
02.2011 - 05.2017

Materials Management Coordinator

Twin Cities Hospital
03.2008 - 12.2010

Condo Inspector, Quality Control Trainer

Alicia J. Hollis Realitor
03.2000 - 12.2017

Okaloosa Technical College

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