Summary
Overview
Work History
Education
Skills
Middle Initial
Timeline
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KIRA PEREZ

Houston,Texas

Summary

Passionate, hard-working college student with a knack for being friendly and engaging with everyone of all backgrounds. A Hospitality major who loves the service industry, especially the interaction with the customers and bringing a smile to their faces. Aspires to have a career in the industry in the future and is looking forward to garnering more restaurant experience. An energetic restaurant professional effective at handling high workloads in fast-paced environments, as well as satisfy customers and bring in repeat business by working well with front- and back-of-house teams. Serves diverse needs with friendly, fast support. Identifies and quickly closes any knowledge gaps to offer value to employer and team.

Overview

2
2
years of professional experience

Work History

Bartender

Hando
Houston, TX
12.2023 - Current
  • Recommended current products and limited promotions to upsell beverage orders.
  • Engaged guests with friendly conversation to build bar loyalty and encourage repeat business.
  • Operated POS systems and managed bar tabs to track revenue.
  • Checked identification before serving alcohol to comply with state and federal laws.
  • Used beer, wine and cocktail knowledge to make recommendations.
  • Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests.
  • Prepared various alcoholic and non-alcoholic beverages for patrons.
  • Utilized bartending tools and equipment effectively to create visually appealing drinks.

Server

Pluckers
Houston, Texas
10.2022 - 10.2023
  • Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
  • Adhered to all safety, sanitization, and food handling guidelines and regulations
  • Offered information on new menu items, seasonal and daily specials, and pairings
  • Informed customers of ingredients and allergens to support sensible menu choices
  • Demonstrated hospitality and customer service while greeting tables
  • Managed orders and payments with POS system
  • Practiced safe alcohol service procedures, checking identification and monitoring guests for overconsumption
  • Adapted to different situations regarding customer complaints and issues.

Crew Member

Raising Canes
Katy, Texas
01.2022 - 08.2022
  • Operated kitchen equipment in line with safety standards
  • Maintained high cleanliness and adhered to health code standards
  • Cross-trained in multiple positions to assist during busy periods
  • Personalized guest experiences, going the extra mile to satisfy customer needs
  • Prepared foods to menu standards, safety policies, and company procedures
  • Cleaned, swept, and mopped food preparation and FOH areas
  • Prioritized and completed time-critical tasks.

Education

Associate in Arts (A.A.) - Global Hospitality Managment -

University of Houston

Skills

  • Guest Engagement
  • Food Running
  • Beverage Preparation
  • Food Inspection
  • Positive and Professional
  • Menu Memorization
  • Order Accuracy
  • POS Operation
  • Suggestive Selling

Middle Initial

K

Timeline

Bartender

Hando
12.2023 - Current

Server

Pluckers
10.2022 - 10.2023

Crew Member

Raising Canes
01.2022 - 08.2022

Associate in Arts (A.A.) - Global Hospitality Managment -

University of Houston

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KIRA PEREZ