Kira Smith
Blanchard,OK
Summary
Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs.
Conscientious Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations. Over [Number] years of experience on road.
Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing [Number] years of related experience, advanced inspection skills and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety.
Safety-focused [Job Title] with outstanding work ethic and more than [Number] days with zero accidents. Skilled in customer service and following DOT requirements and good safety practices. Licensed for [Type] operation.
[Job Title] experienced using GPS to determine efficient routes. Hardworking individual with more than [Number] years of safe driving. Long-haul and regional driving background.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Overview
5
5
years of professional experience
Work History
Truck Driver
J H Walker
Oklahoma City , OK
09.2022 - 05.2023
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Reported all accidents or violations to management immediately upon occurrence.
- Verified load against shipping papers to ensure accuracy of shipment.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
- Managed personal driving time according to Hours of Service regulations.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Loaded, balanced and secured product to safely transport goods.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Read and interpreted maps to determine vehicle routes.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Hooked and unhooked trailers from tractor and converter dollies.
- Delivered customer orders to homes and places of business within established time frames.
- Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Retained valid proof of insurance and registration in vehicles.
- Used ropes and blocks to safely secure cargo for transport.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
- Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
- Maintained safe driving habits to protect property and general public on roadways.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Worked well with dispatchers to communicate route and schedule changes.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Obtained signatures needed to complete and process paperwork.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Processed shipment documents neatly and efficiently for each load.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Inspected vehicle and personally handled routine upkeep.
- Recorded expenses and maintained receipts.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Fulfilled back haul orders and spotting trailers in loading yard.
OTR Commercial Truck Driver
Covenant Transport
Chattanooga , TN
08.2021 - 09.2022
- Provided occupational therapy assessments and interventions to clients with physical, cognitive, and psychosocial impairments.
- Developed individualized treatment plans based on client needs and goals.
- Conducted home visits to assess the functional abilities of clients in their natural environment.
- Operated tractor-trailer combination vehicles to transport goods and materials over long distances.
- Maintained accurate log books of driving activities to ensure compliance with federal regulations.
- Inspected truck before and after trips, and recorded defects or malfunctions.
- Performed routine maintenance on trucks such as checking fluid levels, tire pressure, brakes, lights.
- Followed all applicable traffic laws and safety regulations while operating vehicle.
- Communicated with dispatchers regarding delivery instructions and arrival times.
- Provided customer service by delivering products in a timely manner according to customer specifications.
- Documented any incidents or accidents during trip in accordance with company protocol.
- Monitored road conditions and planned alternate routes when necessary due to inclement weather or traffic congestion.
- Reported mechanical problems encountered during trips to supervisor for repair scheduling.
- Responded promptly to emergency calls from dispatch office when required.
- Utilized GPS systems to plan efficient routes while taking into account construction areas or detours.
- Ensured cargo was properly secured prior to departing terminal location.
- Adhered strictly to hours of service regulations regarding rest periods between shifts.
- Dropped off deliveries within scheduled timeframes.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Delivered products and freight to customers both locally and long distance.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Maintained accurate driving records to meet federal regulations and laws.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Maintained safe driving habits to protect property and general public on roadways.
- Inspected the vehicle daily to make sure all parts were properly functioning.
- Interacted with company dispatchers to alert of issues or delays.
- Charted upcoming routes using both GPS technology and maps.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Contacted manager with critical issues to ensure effective problem-solving.
- Maintained accurate records of correspondence with customers and freight recipients.
- Loaded, balanced and secured product to safely transport goods.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Secured freight during breaks and stops to avoid theft.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Read and interpreted maps to determine vehicle routes.
- Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
- Hooked and unhooked trailers from tractor and converter dollies.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Retained valid proof of insurance and registration in vehicles.
- Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
- Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
- Delivered customer orders to homes and places of business within established time frames.
- Used ropes and blocks to safely secure cargo for transport.
- Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Worked well with dispatchers to communicate route and schedule changes.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Recorded expenses and maintained receipts.
- Processed shipment documents neatly and efficiently for each load.
Cashier
Hop an Sac
Dibble, OK
02.2020 - 08.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed refunds for worn, damaged and broken merchandise.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
CSR
Red River Loans
Chickasha, OK
01.2018 - 06.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Consulted with customers to resolve service and billing issues.
- Set up and activated customer accounts.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
High School Diploma -
Kingfisher High School
Kingfisher, OK05.1999
Skills
- Doubles and Triples Specialist
- Load Security
- Tanker and Hazmat Endorsements
- XATA Operation Proficiency
- Customer-Oriented
- Safe Driving
- Equipment Operation
- Defensive Driver Training
- Refrigerated Trailers Operation
- DOT Compliance
- Efficient Trip Planner
- Delivery Scheduling
- Planning Ability
- Vehicle Maintenance
- Clean MVR
- Route Management
- Trip Planning
- Document Management
- Route Planning
- OTR Driving
- Materials Transport
- Air Brake Certification
- Vehicle Inspections
- Dependable and Reliable
Timeline
Truck Driver
J H Walker
09.2022 - 05.2023
OTR Commercial Truck Driver
Covenant Transport
08.2021 - 09.2022
Cashier
Hop an Sac
02.2020 - 08.2021
CSR
Red River Loans
01.2018 - 06.2020
High School Diploma -
Kingfisher High School