Kira Stewart
16739 W. Rio Vista Lane Goodyear,AZ
Summary
Dedicated warehouse professional team lead with superior work ethic and a proven track record in streamlining workflow and enhancing operational efficiency. Expertise in inventory management, product placement, and order processing ensures seamless logistics. Consistently promotes safety and adherence to company policies while improving team productivity through effective leadership. Committed to fostering service excellence and achieving organizational goals. People-oriented team leader successful in monitoring performance, delegating work and motivating members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Associate/Team Lead
MACY’S FULFILLMENT CENTER/LOGISTICS
Goodyear, AZ
09.2022 - 01.2025
- Completed all receiving and shipping department activities in accordance with productivity standards and timelines
- Loaded and unload trucks, perform cycle counts, and utilize computers to track shipments and inventory
- Engaged in departmental cross-training, fostering teamwork and reaching set productivity goals.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Supervised a team of 3-4 warehouse associates, providing guidance and feedback as needed.
- Showcased outstanding cooperation skills among colleagues participating in assembly and distribution.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Used computer and company software to enter shipment and inventory records.
- Resolved any discrepancies between actual inventory counts versus system-generated data.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Handled returns and exchanges according to company policies
- Collaborated with cross-functional teams to ensure successful implementation of projects
- Maintained a positive outlook, and communicated effectively with coworkers, supervisors, and management
- Ensured compliance and adherence to strict safety rules, maintenance instructions, procedures and industry regulations
Head Customer Service/Kitchen Staff
TACO REDEMPTION
Goodyear, AZ
03.2022 - 09.2022
- I greeted all customers, presented menus to answer questions about menu items, made recommendations, and took accurate orders.
- Assisted with hiring decisions and weekly scheduling by providing input on potential candidates' qualifications.
- Maintained Food Handlers Management License, and trained associates in proper food preparation, sanitation, and safety procedures.
- Ensured compliance with health and safety regulations in the kitchen and dining areas.
- Back-of-house kitchen staff prep ensuring food is prepared, ordered, and ready for the line
- Oversaw food preparation, production and presentation according to quality standards.
- Allocated tasks strategically in alignment with evolving workflow demands
- Monitored stock levels and facilitated timely replenishment from vendors
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Front-End Assistant Manager & Lead Cashier
FRY’S GROCERY
Buckeye, AZ
03.2021 - 03.2022
- Delivered exceptional support consistently by fostering trust and respect during all client collaborations.
- Achieved award for Most Customer Compliments with my excellence in work procedures, speed, and mannerisms
- Demonstrated superior performance and positive demeanor during managerial assessments.
- Delivered assistance for product-related questions, ensuring courteous and friendly interaction.
- Facilitated development of cashier competencies by reinforcing customer service skills.
- Ensured clarity and compliance with store policies among customers and employees.
- Ensured all team members stayed customer-focused, demonstrating excellent customer service, and minimal waiting at all times
- Managed shift allocation to maintain seamless service flow during rush hours.
- Operated registers seamlessly, ensuring uninterrupted operations during absences.
- Maintained accurate records of employee progress and attendance during training sessions.
- Maintained accuracy and security of cash transactions by enforcing money-handling procedures.
Seasonal Dispatch Warehouse Associate
Amazon Fulfillment Center
Phoenix, AZ
08.2020 - 02.2021
- Executed efficient handling and packing of boxes through strategic inventory management.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Tracked and logged inventory changes using database systems in the sortation section.
- Operated scanners, computers, and handheld printers to enhance workflow efficiency.
- Enhanced organizational workflow by effectively sorting and scanning. Packed and labeled merchandise to prepare for loading and shipment to customers.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Education
Bachelor of Science - Applied Human Resource Management
Grand Canyon University
Phoenix, AZ03-2026
High School Diploma -
Sahuaro High School
Tucson05-2002
Some College (No Degree) - Sociology
Estrella Community College
Avondale, AZSkills
- Experienced in Service Excellence
- Interpersonal Communication
- Team-Oriented Leadership Style
- Shipping and receiving
- Warehouse safety
- Call Center Management
- Resolution Strategies
- Emotional intelligence
- Strategic Communication
- Cultural awareness
- Safety and compliance
Certification
- Level One Fingerprint Clearance Card, State of Arizona Dept. of Public Safety
- Current Food Handlers Certification Card
- Microsoft Office Proficiency, 50 WPM, 10 Key Efficient
Accomplishments
- Gained a reputation for working well when leading teams, receiving awards for sales and production
- Interacted with diverse customers on a constant basis, promoting excellent communication and gained popularity with customers with my service skills
- Consistently awarded 'Associate of the Month’ and 'Supervisor of the Quarter'
References
References available upon request.
Timeline
Warehouse Associate/Team Lead
MACY’S FULFILLMENT CENTER/LOGISTICS
09.2022 - 01.2025
Head Customer Service/Kitchen Staff
TACO REDEMPTION
03.2022 - 09.2022
Front-End Assistant Manager & Lead Cashier
FRY’S GROCERY
03.2021 - 03.2022
Seasonal Dispatch Warehouse Associate
Amazon Fulfillment Center
08.2020 - 02.2021
Bachelor of Science - Applied Human Resource Management
Grand Canyon University
High School Diploma -
Sahuaro High School
Some College (No Degree) - Sociology
Estrella Community College
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