Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Bookkeeper
Blain's Farm & Fleet
08.2018 - Current
Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
Streamlined checkout processes for faster transactions, resulting in shorter wait times for customers.
Reduced shrinkage with diligent monitoring of cash handling procedures and regular audits.
Managed a team of cashiers, ensuring proper scheduling, breaks, and coverage during peak hours.
Improved communication between cashiers and other store departments to provide seamless customer experiences.
Verified accuracy of daily cashier batches by checking receipts, checks and cash.
Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Daily Animal Caretaker
Orchard View Training
07.2016 - 08.2020
Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
Daily Animal Caretaker
Bristol Equestrian Estates
04.2016 - 03.2019
Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
Fed and watered animals to provide necessary nutrients and keep pets healthy.
Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Education
Associate of Science - Liberal Arts And General Studies
Madison Area Technical College
Madison, WI
05.2025
Skills
Adaptability
Attention to Detail
Organizational Abilities
Effective Communication
Task Prioritization
Delegation Skills
Timeline
Bookkeeper
Blain's Farm & Fleet
08.2018 - Current
Daily Animal Caretaker
Orchard View Training
07.2016 - 08.2020
Daily Animal Caretaker
Bristol Equestrian Estates
04.2016 - 03.2019
Associate of Science - Liberal Arts And General Studies