Kira Taikowski

Welcome patients by greeting them in person or on the telephone.

Verify patient information by interviewing patient,recording medical history, confirming purpose of visit.

Prepare patient's for the health care visit by accompanying them to the exam room and preforming vitals.

Enter labs orders, Schedule office and lab appointments.

Working out of high volume of workload and telephone calls.

Educate patient's by providing medication and diet information and instructions.

Prepare sterile tray for procedure and assists Doctor with Bone Marrow biopsy.

Scanning

• Welcoming and greeting all patients in person and by telephone.
• Verifying patient insurance
• Collecting co-pays and co-insurance payments
• Updating demographics and insurance information in the EMR
• Obtaining prior authorizations and referrals when necessary
• Obtaining appropriate release of information signatures as needed
• Answering the phone while maintaining a polite, consistent phone manner, using proper telephone etiquette and documentation
• Recording phone messages and ensuring the proper party receives them
• Responsible for keeping the reception area clean, organized and compliant with the HIPPA Privacy Rule
• Facilitates patient flow by notifying the providers of patients arrival, being aware of delays and communicating with patients and clinical staff
• Scheduling and canceling appointments while ensuring that the schedule is balanced for all providers
• Calling patients in for random urine drug screening with associated documentation
• Directing issues or potential issues to the designated administrator/provider
• Prepares patients for examination/appointment
• Assists provider during appointments as needed
• Collects and prepares laboratory specimens, including observed urines collection
• Obtains vital signs, for example blood pressure, oxygen saturation, etc
• Preforming breathalyzers and pregnancy test when needed
• Generate appropriate lab orders within the electronic medical records (Athena)
• Print requisitions for required blood work
• Keeping track of the reordering supplies in a timely manner
• Coordinating delivery of supplies with the courier service as needed
• Tracking and assigning unassigned lab reports in the EMR on a daily basis

Front office and Back office duties:

Recording medical history, Confirming purpose of visit. Prepares patients for examination by preforming preliminary physical tests, Taking blood pressure, Weight and pulse. Reporting patient history summary, Scheduling Radiology and Diagnostic testing , Scheduling office visits and procedures, booking infusions Check in patients in front office , verify insurance and demographics , Checking patients out of office, Traveling to GT Barrington to see patients, Covid testing , handling multiple task workload with pathology reports, lab and radiology results and sick results, multiple triage calls , booking/confirming appointments, working on bump list rebooking patients .

• Schedule appointments/surgeries, Order precriptions and labs, Answering phone, prepare sterile trays, Put in referrals, Roomed patients, Measured and recorded vital signs, Gave injections, Assisted surgeries, obtaining chief complaints, Confirming appointments, Faxing referrals to offices, Looking up patient's charts when they call for results or chief complaint, check patients in and out of the office, EKG's, Scanning documents in patient's chart.

• Technicians work with pharmacists to help prepare and give out prescroption medication.
• They take precriptions over the phone and in person, work with health professionals and customers, help mix medications, count pills, measure medications, label and give instructions for medicine, help take payments and put insurance information through.

• Community Lisason for Nursing homes/BMC Hospital, Getting out into the community helping patients learn more about our facility and to have a smoother transition back home. Working knowledge of health insurance coverage, Medical terminology, general computer skills, Input patient data and schedule patient's for visit's, Work with hospitals , doctor's office and nursing homes to get right and important information to make a referral, Home health / F2F experience. Computer skills and telephone skills. Referral knowledge, Use Netsmart, Meditech, Allscripts,All Docs. Multitasker. Organization. Working in a high volume office.

Community Service

• Organization skills, multitasker skills, able to work in a fast pace enviroment.
• Community Involvement: Fraternity House in Escondido, CA Senior Leaders Volunteering Group at the Boys and Girls Club in Pittsfield,MA Meals on Wheels for Eltersco in Pittsfield, MA Soldier On in Pittsfield, MA Third Thursday in Pittsfield, MA Festival of Sharing Roots in Pittsfield, MA St.
• Joe Parish: Canyon Ranch in Lenox, MA Breast Cancer Walk in Lee,MA St.
• Marks Bingo in Pittsfield,MA Salvation Army (Ringing the bell) in Pittsfield,MA The Phantom of the Opera for senior project in Lenox,MA Volunteered to rake leaves for elder community for St.
• Joe Parish in Pittsfield, MA Carousel Horses Carved and sand in Lanesboro, MA Danced for the Cerebral Palsy in Lenox,MA Melbourne Nursing home in Melbourne, MA Jacob Carlson Benefit Scholarship for a marine soldier in Pittsfield,MA Nursing Home in Pittsfield,MA (feed patients) Raising and donating money for 911 firefighters in Pittsfield,MA Donate Blood to San diego Blood Drive in San diego, CA.

• Greet customers, check customers out of cashier register, Develop photos, stock inventory, anwser phones.

• Greet customers,cashier, provided exceptional customer service, maintain a clean environment, and ensure all of their orders were served and their experience was great.