KIRA WINT
Garden City,MI
Summary
Organized Office Manager seeking an employment opportunity to leverage years of experience optimizing productivity, efficiency and service quality. Highly dependable, ethical and reliable with proficiency in many software programs and document management. Adept at supporting key leadership with advanced organizational, technical and business acumen. Collaborative and driven with skill in ensuring operational and service excellence
Overview
12
12
years of professional experience
Work History
REAL ETSATE ASSISTANT
Mutual Realty
Farmington, MI
07.2019 - Current
- Cold called clients to obtain exclusives
- Actively follow-up with prospects and hot leads
- Advised prospective clients on current market activities and opportunities in neighborhoods that were desirable
- Created and maintained a large client base by meeting needs and providing exceptional customer service
- Communicated with owners regarding home and loan status
- Generated lists of for-sale properties
- Utilized technology to maintain database of prospective customers
- Generated lists of properties that were compatible with buyers' needs and financial resources
- Negotiated, facilitated and managed real estate transactions
- Wrote contracts between buyers and sellers and ensured adherence
- Answered phone calls and emails from potential and existing customers
- Coordinated appointments with prospective buyers to showcase houses and plots
- Developed an excellent rapport with custom builders to expand opportunities for growth
- Educated clients on current real estate market and answered any questions
- Created realtor and buyer incentives and strategies with agents, builders and buyers
- Verified that the legal formalities were completed prior to closing dates
- Fielded client complaints and issues about community
- Followed up with prospects throughout the sales process
- Wrote contract documents, purchase agreements and closing statements.
OFFICE MANAGER
SAS SERVICES, INC
WARREN, MI
01.2015 - 07.2019
- Lead data updater for all in and out of state property preservation properties
- Managed/assigned all out going work orders to Sub-Contractors
- Prioritized project components and organized scopes
- Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments
- Supported Field Managers and Sub-Contractors with smooth and efficient clerical support
- Reduced financial discrepancies by accurately managing accounting documentation in Excel software while maintaining case costs and billing processes
- Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity
- Automated office operations, managing client correspondence, record tracking and data communications
- Supervised Sub-Contractors with 10 employees, consistently cultivating productive and positive work atmosphere
- Increased field productivity by reorganizing installation methods and teams
- Enhanced customer satisfaction ratings by resolving account issues efficiently
- Improved productivity initiatives, managed accounts, coordinated itinerary and scheduled client and leadership appointments
- Managed physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Proactively identified and solved complex problems that impact management and business direction
- Evaluated and identified ineffective workflow processes to devise and implement solutions which achieved greater productivity and personnel performance
- Managed inventory and purchase of supplies for office operations and computer maintenance
- Automated office operations, managing client correspondence, and payment scheduling, record tracking and data communications
- Trained 4-10 employees on best practices and protocol while managing teams to ensure optimal productivity.
OFFICE MANAGER
K & J PROPERTY PRESERVATION
REDFORD, MI
01.2011 - 01.2015
- Lead data updater for all in and out of state property preservation properties
- Managed/assigned all out going work orders to Sub-Contractors
- Prioritized project components and organized scopes
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including on-boarding, orientation and benefits
- Oversaw office inventory and timely reordering of supplies
- Boosted revenue, utilizing highly proficient collection methods while adhering to regulatory compliance protocol
- Completed billing, collections and reporting duties on daily basis
- Set up new files and assigned tracking numbers
- Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation
- Increased office organization by developing more efficient filing system and customer database protocols
- Updated employee paperwork and records
- Managed physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software
- Handled supply purchases and inventory management for office operations and equipment maintenance.
Education
No Degree - Business Management
Davenport University
Dearborn, MI HIGH SCHOOL DIPLOMA -
PLYMOUTH SALEM HIGH SCHOOL
Plymouth, MI1999
Skills
- Excellent Communications
- Interpersonal communications
- Time management ability
- Ability to prioritize
- Scheduling meetings
- Detail-oriented
- A/P and A/R Payroll and benefits
- Service-minded
- Customer relations
- Banking operations
- Scheduling and calendar management
- Invoicing and billing
- Senior leadership support
- Professional demeanor
- Computer proficiency
- Data entry
- Training and development
- Self-directed
- Client Service
- Database Searching
- Online Databases
- Office Management
- MS Office Proficiency
- Client Communication
- Lease Documents
- Writing and Editing
- Email Correspondence
- Real Estate Practices
- Exceptional Telephone Etiquette
- Marketing Initiatives
- Online Databases
- Office Management
- MS Office Proficiency
- Client Communication
Timeline
REAL ETSATE ASSISTANT
Mutual Realty
07.2019 - Current
OFFICE MANAGER
SAS SERVICES, INC
01.2015 - 07.2019
OFFICE MANAGER
K & J PROPERTY PRESERVATION
01.2011 - 01.2015
No Degree - Business Management
Davenport University
HIGH SCHOOL DIPLOMA -
PLYMOUTH SALEM HIGH SCHOOL
Similar Profiles
Sinombulelo JobelaSinombulelo Jobela
Authorizer/ Administrator at Old Mutual Group (Central Authorising Mutual Park)Authorizer/ Administrator at Old Mutual Group (Central Authorising Mutual Park)
KETAN PALIWALKETAN PALIWAL
Manager at HSBC Mutual Fund(Merger With L & T Mutual Fund)Manager at HSBC Mutual Fund(Merger With L & T Mutual Fund)
Matthew McMickleMatthew McMickle
Residential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLCResidential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLC
Sandi TagueSandi Tague
Senior Client Policy Manager at Cotiviti, Inc.Senior Client Policy Manager at Cotiviti, Inc.
Darren JanikDarren Janik
Digital Marketing Manager at Goldfish Swim School Franchising, LLCDigital Marketing Manager at Goldfish Swim School Franchising, LLC