Summary
Overview
Work History
Skills
Timeline
Generic

Kira Wojtowicz

Bensalem,PA

Summary

Management professional with 5+ years of experience in administration, sales, client services, and operations. Skilled at streamlining processes, improving team performance, and building strong relationships with colleagues and clients. Recognized for hands-on leadership, collaborative problem-solving, and dedication to compliance and customer care. Experienced in staff training and mentoring, as well as managing high-volume administrative workflows, scheduling, payment verification, and data entry.

Overview

7
7
years of professional experience

Work History

District Manager of Sales and Operations

Look Great Md Centers
12.2021 - Current

Manage day-to-day operations and sales across multiple locations, collaborating with doctors, nurses, pharmacies, sales representatives, and staff to ensure patients receive high-quality care. Oversee provider scheduling, patient records, consultations, and staff performance while supporting business growth through leadership, training, and marketing. Recognized for creating productive work environments and delivering strong results in patient satisfaction, sales, and team development.


• Led outside sales and patient outreach to grow business.


• Created and managed paid/organic social media campaigns, using Google Analytics to track performance.


• Oversee provider schedules, patient records, and compliance requirements.


• Recruit, train , and mentor staff on sales, systems, and patient care processes.


• Collaborate with providers to support patient care and drive sales.


• Manage billing, invoicing, and vendor negotiations to ensure accuracy and cost savings.


• Organize and promote events and wellness initiatives to increase engagement.


• Direct daily operations across multiple locations, ensuring consistent service and patient satisfaction.

Medical Sales Consultant

Look Great Md Centers
09.2020 - 05.2021

Responsible for creating and managing patient charts, scheduling appointments, and supporting consultations and procedures in a fast-paced medical sales environment. Partnered with patients to develop personalized treatment plans, presenting options and coordinating financial arrangements to align with their goals. Delivered consultations and performed procedures with a focus on education, trust-building, and patient satisfaction. Ensured excellent communication across phone, email, and text to maintain strong relationships and drive sales. Recognized for professionalism, in-depth medical knowledge, and the ability to provide a positive, results-driven patient experience.


• Maintained accurate patient records and performed high-volume data entry.


• Delivered direct marketing and customer service to enhance patient outreach.


• Achieved proven sales results within healthcare settings.


• Communicated clearly and effectively with patients and staff across multiple channels.


• Applied strong knowledge of medical terminology, procedures, and devices to support patient care and sales.


• Coordinated pricing and financial mapping for procedures to ensure accuracy.


• Demonstrated fast, accurate typing and documentation skills.

Assistant General Manager

Fitness International LLC
12.2018 - 09.2020

Results-driven management professional with expertise in team leadership, staff training, operations, and customer-focused process improvement. Skilled at mentoring teams, tracking performance, and streamlining workflows to improve efficiency and satisfaction. Strong background in recruiting, communication, sales and using data-driven insights to achieve strategic business outcomes.


• Leadership and Team Management


• Staff Training, Mentoring and Development


• Operations Oversight and Process Improvement


• Recruiting and Talent Acquisition


• Sales Strategy and Client Relationship Building


• Performance Marketing and Campaign Management


• Data Analysis and Metrics Tracking


• Customer Service and Problem Resolution


• Social Media and Digital Marketing Strategy


• Event Planning and Community Engagement


• Negotiation and Contract Management


• Pricing Strategy and Financial Coordination


• Direct Marketing and Promotional Campaigns


• Computer and Software Proficiency (Data Entry, Scheduling, Analytics)

Skills

    Leadership & Team Management

    Staff training, mentoring, and development

    Recruiting and talent acquisition

    Performance tracking and coaching

    Operations training and process improvement

    Leadership across multiple locations

    Team motivation and collaboration

    Operations & Administrative Expertise

    High-volume administrative workflow management

    Scheduling, provider coordination, and calendar management

    Patient chart creation and record management

    Billing, invoicing, and financial coordination

    Pricing strategy and vendor negotiation

    Compliance with medical and operational standards

    Data entry and accurate record keeping

    Computer and software proficiency (scheduling, EMR, analytics tools)

    Sales & Marketing

    Outside sales and patient/client outreach

    Direct marketing and promotional strategies

    Social media management and campaign execution (paid & organic)

    Event planning and wellness promotions

    Client relationship building

    Sales training and performance support

    Performance marketing and metrics tracking

    Patient Care & Medical Knowledge

    Conducting consultations and supporting procedures

    Medical terminology and procedural knowledge

    Patient education and treatment plan coordination

    Supporting patient satisfaction and care outcomes

    Collaboration with providers, pharmacies, and medical staff

    Communication & Problem Solving

    Clear verbal and written communication

    Multi-channel communication

    Prompt problem resolution to enhance customer satisfaction

    Analytical and strategic decision-making

    Additional Skills

    Fast and accurate typing

    Negotiation and contract management

    Data analysis for operational and sales performance

Timeline

District Manager of Sales and Operations

Look Great Md Centers
12.2021 - Current

Medical Sales Consultant

Look Great Md Centers
09.2020 - 05.2021

Assistant General Manager

Fitness International LLC
12.2018 - 09.2020
Kira Wojtowicz