Kiraan Jones
Memphis,TN
Summary
Results-driven professional with solid track record of managing inbound teams effectively. Known for optimizing team productivity and improving customer service outcomes through strategic planning and execution. Exhibits excellent leadership and adaptability, ensuring team cohesion and success in dynamic environments. Knowledgeable in Microsoft Word, Excel, Data Entry and PowerPoint.
Overview
2027
2027
years of professional experience
Work History
Forklift Operator
United States Postal Service, USPS
11.2025 - Current
- Operated forklifts to efficiently transport packages within warehouse environment.
- Conducted pre-shift inspections to ensure equipment safety and compliance with regulations.
- Loaded and unloaded trucks, organizing freight for optimal space utilization.
- Collaborated with team members to maintain workflow efficiency during peak processing times.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Inbound Team Lead
FedEx Supply Chain
Memphis, TN
07.2019 - 10.2025
- Reduced order processing time by optimizing workflow management and coordinating with cross-functional departments.
- Championed continuous improvement efforts by conducting regular assessments of team performance, identifying areas for growth, and developing targeted action plans for improvement.
- Delegated the workload of over 20 associates to manage the day-to-day operation.
- Maintained daily reports and ensured accuracy.
- Actively identified new areas for individual and team development.
- Strong time management, detailed oriented, and customer-focused
- Utilizes leadership and team building skills to build cohesive team.
Inbound Packaging Lead
XPO Logistics
Memphis, TN
2016 - 07.2019
- Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Prioritized tasks and handle multiple tasks simultaneously in a changing work environment.
- Manage workloads to ensure even distribution of responsibilities and provide development opportunities.
Inbound Packaging Lead
KM Logistics
Memphis, TN
2006 - 2016
- Completed processing activities to conform with laws, safety standards, and product hygiene standards.
- Mentored team members, fostering professional growth and development within the department.
- Oversaw incoming packaging products and monitored quality of outgoing products to comply with specifications.
- Reviewed job orders and determined appropriate materials and equipment needed for successful completion of each project.
- Evaluated the performance of team members regularly to identify areas of improvement, providing constructive feedback and support to ensure consistent progress.
- Making sure we meet the customer need by getting all the age tasks and priorities done safely and in a timely manner.
- Used effective leadership skills to motivate and generate enthusiasm among the associates within the warehouse departments.
- Successfully package inbound parts to prepare for customers’ order completion.
Education
High School Diploma -
Waukegan High School
Chicago, IL05-2002
Skills
- Team motivation
- Workload balancing
- Coaching and mentoring
- Problem-solving skills
- Quality assurance
- Performance monitoring
- Forklift operations
- Pallet jack operations
- Forklift operation
- Forklift certification
PROFESSIONAL ACTIVITIES
- Live It, Lead It Training Program
- Kenco Leadership Skills Training
- Forklift Certification
PROFESSIONAL HIGHLIGHTS
01-2016
Timeline
Forklift Operator
United States Postal Service, USPS
11.2025 - Current
Inbound Team Lead
FedEx Supply Chain
07.2019 - 10.2025
Inbound Packaging Lead
XPO Logistics
2016 - 07.2019
Inbound Packaging Lead
KM Logistics
2006 - 2016
High School Diploma -
Waukegan High School