Kira Dyer
Post Falls
Summary
Motivated individual with over 10 years of customer service and satisfaction experience. Possessing transferable skills and a strong drive to enter a new industry and embrace its opportunities, fueled by a genuine desire to help others and demonstrate compassion. Seeking to make a meaningful impact in a new professional setting.
Overview
12
12
years of professional experience
Work History
Assistant Manager
SUPER8
06.2013 - Current
- Oversaw daily operations and staff duties to obtain efficiency throughout the property
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Assisted in guest accommodations to ensure the satisfaction of guest's stays
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
- Handled employee discipline and termination according to company policies
- Interviewed potential job candidates and made hiring recommendations to the General Manager
Education
Medical Billing And Coding
Carrington College
11.2023
Skills
- Customer Relations
- Time Management
- Customer Service and Satisfaction
- Microsoft Office Expertise
- Managing Multiple Priorities
- Overseeing Employee
- Conflict Resolution
Timeline
Assistant Manager
SUPER8
06.2013 - Current
Medical Billing And Coding
Carrington College
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