KIRAN BHAND
SHARJAH,UAE
Summary
To work in challenging and competitive environment in order to stand with the latest technology and widen my technical and interpersonal skills to the best of my abilities for the organizational excellence and my career growth. In Service sector: Customer Satisfaction, Problems and Solutions are the key responsibility to serve.
Overview
20
20
years of professional experience
Work history
LAPTOP TECHNICIAN
QUALITY REFUB ELECTRONIC LLC.
SHARJHA, UAE
03.2023 - Current
- Accept customer desktop and laptop systems in-store for repairs
- Request information about software and hardware issues and document all concerns
- Troubleshoot systems and work with customers to determine needed hardware or software changes
- Break down systems, remove malfunctioning hardware, and install new parts
- Check system software and data integrity
- Perform all repairs with almost concern for customer privacy
- Resolve selected issues with schematics and technical documents
- Support to assistant Technicians
- Job allocations and analyses of individual Technician performance
- Productivity Details reporting to the management.
Chip Level L4 Level Engineer
I-TECH
MUMBAI-INDIA
11.2010 - 02.2023
- Chip Level and Component Level Servicing and Assembling of all makes and Models of Laptops- (ASUS, Acer, Lenovo, Toshiba, Compaq, Sony, DELL), Desktop- Mother Board, Projectors and Etc
- Troubleshooting and Rectifying Problems related to Hardware and Software
- Rework & soldering
- Testing the repaired motherboards at QC Stage (final testing)
- Identify problems in motherboards using schematics and technical documents
- Undertake repairing work for the laptops and remove its malfunctioning
- Identify the nature and reasons of failure of the computer systems
- Repair the hardware components of the laptop and replace the defective parts
- Examine the visual components and make sure the screen portrays clear picture
- Ensure the laptops provides loud and clear audio quality
- Replace the non-functioning keys of the keyboard and ensure its smooth operations.
Chip Level L1 TO L3 Level Engineer
ALLIED PORTABLE CORPARATION (APC)
MUMBAI, INDIA
12.2007 - 10.2010
- Chip Level and Component Level Servicing and Assembling of all makes and Models of Laptops- (ACI, I ball, Acer, IBM, Toshiba, Compaq, Sony), Desktop- Mother Board, Monitors, Projectors and Etc
- Troubleshooting and Rectifying Problems related to Hardware and Software.
- Optimized workplace procedures for safety, developing and updating processes based on latest research.
Trainee Production level Engineer
ELSTER METERING PVT.LTD
MUMBAI, INDIA
10.2003 - 11.2005
- EMIS is Electrical Equipment Manufacturing service provider.
- Completed opening and closing procedures, from product replenishment to budget control.
Education
Diploma of Higher Education - ELECTRONIC MECHANICAL
RVT TECHNICAL SCHOOL
MUMBAI / INDIASkills
- MS-DOS 622, Windows 311/9X/XP, Vista
- MS Office (Word, Excel, Outlook, PowerPoint)
- HDD motherboards, RAM augmentation, processors, video cards Able to troubleshoot analog/digital circuits with digital voltmeters, analog multimeters, dual-trace oscilloscopes, and logic probes
- Data gathering and review
- Customer-focused
- Public relations
- Problem-solving
Custom
I hereby declare that; above details are true to the best of my knowledge.
Personal Information
- Date of birth: 12/02/82
- Gender: Male
Timeline
LAPTOP TECHNICIAN
QUALITY REFUB ELECTRONIC LLC.
03.2023 - Current
Chip Level L4 Level Engineer
I-TECH
11.2010 - 02.2023
Chip Level L1 TO L3 Level Engineer
ALLIED PORTABLE CORPARATION (APC)
12.2007 - 10.2010
Trainee Production level Engineer
ELSTER METERING PVT.LTD
10.2003 - 11.2005
Diploma of Higher Education - ELECTRONIC MECHANICAL
RVT TECHNICAL SCHOOL
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