Kiran Ivaturi
Technical Product Manager
Frisco,TX
Summary
Technical Product Manager with Expertise in AI, ML, and Financial Services
Accomplished Technical Product Manager with extensive experience in driving innovation and digital transformation within the financial sector. Skilled in leveraging AI/ML technologies to deliver impactful product solutions, with a strong focus on API integration and backend architecture, Proven track record in managing cross-functional teams, leading strategic projects, and ensuring the successful execution of initiatives that enhance operational efficiency. Experienced in collaborating with stakeholders to align business objectives, overseeing complex migration processes, and building scalable, data-driven solutions. Currently pursuing postgraduate studies in AI and ML, with a passion for applying advanced technologies to solve business challenges.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Technical Product Manager
JP Morgan & Chase
Plano, TX
09.2023 - Current
- Directed development of micro frontend service tool leveraging BFF architecture, reducing remediation time for L1 and L2 support teams by 30% through seamless SNOW API integrations.
- Delivered front-end solutions using ReactJS, handling over 500 weekly interactions with AWS DynamoDB and SNOW API for enhanced system efficiency.
- Utilized Jules pipeline to enable continuous deployment, achieving a 25% reduction in feature deployment time and maintaining 99.9% uptime during integrations.
- Implemented "documentation as code" practices, increasing documentation accuracy by 15% and ensuring 100% version control and compliance with internal standards.
- Coordinated project activities across 5 cross-functional teams, ensuring 100% on-time delivery of key milestones while maintaining clear communication and alignment with stakeholders.
- Monitored project progress through bi-weekly reviews, adjusting project plans to consistently meet 90% of business objectives and technical requirements within set deadlines.
Technical Product Manager
Mastercard
Salt Lake City, Utah
06.2022 - 09.2023
- Led integration of JackHenry into Mastercard Open Banking platform, facilitating seamless onboarding and expanding platform capabilities by 20%.
- Spearheaded scaling of customer onboarding process, improving time efficiency by 55% and reducing manual intervention by 40%.
- Delivered fully automated intake approval workflow for Open Banking error codes using MS Power Automate, eliminating manual processes and reducing approval time by 90%.
- Directed cross-functional team of technical and business leaders, achieving full alignment across key stakeholders and ensuring project objectives were met on time and within budget.
- Delegated key components of product to team leads, overseeing execution and ensuring that 95% of deliverables were completed according to project timeline.
- Presented and articulated product strategy to senior leadership, securing buy-in and aligning product goals with overall business strategy.
Senior Technical Architect
Global Payments
Plano, TX
05.2020 - 06.2022
- Provided technical leadership in system design, guiding team members and collaborating with clients to define project specifications and scope.
- Led code reviews, reducing technical debt and addressing security vulnerabilities, resulting in a 30% increase in code quality.
- Recommended best practices and third-party solutions for functional design documentation, ensuring optimal implementation.
- Integrated application logs into a data-driven SaaS platform, reducing debugging time by 97% and enhancing performance metric analysis.
- Co-led workflow model improvements, increasing developer efficiency by 25% and streamlining processes across the team.
- Oversaw the full system development life cycle, from requirements analysis to implementation, while continuously monitoring and optimizing application performance.
Senior Full Stack Web Developer
Globelifeinsurance
McKinney, Texas
06.2017 - 05.2020
- Took initial concepts and developed project plans.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Managed development milestones from initial steps through final delivery.
- Project Name: Luci (a Chatbot):
Chatbot URL: https://www.facebook.com/GlobeLifeInsurance/
Luci is AI based virtual assistance to answer various inquires that customers might have. Luci is integrated to GlobelifeInsurance, Facebook social page. It takes quote requests and any messages; Also provides solutions to on how to file claims.
Luci is developed based of Messenger Marketing platform called MobileMonkey. - Project Name: Torch and Spotlight digital magazine. Site URL: https://torch.lnlagents.com/ Site URL: https://spotlight.ailagents.com/
This specific progressive web App is primarily used by agents across LibertyNational AmericanLifeInsurance and FamilyHeritageLife. The app is designed to showcase agents rating and their standings based on weekly and monthly sales. In addition, it showcases HallOfHonor and Awards. This migration to Digital Version has Saved the company over a $100K/year by reducing business expenditures on printing and other logistics.
Senior Software Engineer
Concentra
Addison, TX
08.2016 - 05.2017
- Enhanced system performance by proactively resolving bugs and optimizing processes.
- Refactored, modularized, and modernized legacy codebases, reducing operational costs and increasing functionality.
- Developed templates, pages, and partial designs using SXA based on mockups, implementing MVC rendering and rendering variants for efficient page design.
- Migrated legacy healthcare applications to more resource-efficient, optimized solutions, improving internal tool performance.
- Converted Crystal Reports to Telerik Reports with ReportViewer 2016, enabling advanced chart visualizations to track clinic visits by state and region.
- Built Web APIs using ASP.NET to register patient data into a master database, generating unique patient identifiers.
- Developed SSIS packages to facilitate bulk patient data registration into SQL Server.
Software Engineer
Intel Corporation
Hillsboro, Oregon
06.2005 - 08.2016
- WiBaRS 2.0: Served as technical lead, overseeing design and development of various UI modules. Managed project using Agile methodologies, coordinated with offshore teams, and developed Web APIs. Created web parts for real-time Key Performance Indicator (KPI) monitoring of build statuses.
- Evans Peak (EVP): Developed WiMAX command line utility and WiMAX application server modules, including obfuscating WiMAX DB. Led development of a standalone GUI for Test Engineers to monitor radio and application server. Contributed to enabling WiMAX on Android OS.
- Echo Peak WiMAX: Designed and developed connection utilities and APDO (Activation and Provisioning Device Over Air) notification manager. Ported Windows OMA-DM client simulator to Linux for integration with WiMAX network.
- CSC Escalation Tool: Led end-to-end development, from gathering requirements to implementation. Managed MySQL databases across ~12 servers for ~1000 users, ensuring uptime and resilience during replication failovers, and demonstrated a proof of concept (POC) for MySQL clustering.
- CollabNET Support: Managed and created databases, resolved connection issues, recovered data during corruption, and customized web interfaces to meet corporate security standards.
- PVCS-HSD Tracker: Developed custom utilities to meet client needs, focusing on database programming and interface development.
Education
Post Graduate Program - Artificial Intelligence
The University of Texas At Austin
Remote 06.2024 - Current
Master of Science - Computers
Andhra University
Andhra Pradesh, India 04.2000 - 03.2003
Skills
Product Roadmapping
Certification
Software Architecture: Domain-Driven Design
Accomplishments
Generative AI from coursera
Timeline
Post Graduate Program - Artificial Intelligence
The University of Texas At Austin
06.2024 - Current
Technical Product Manager
JP Morgan & Chase
09.2023 - Current
Technical Product Manager
Mastercard
06.2022 - 09.2023
Senior Technical Architect
Global Payments
05.2020 - 06.2022
Senior Full Stack Web Developer
Globelifeinsurance
06.2017 - 05.2020
Senior Software Engineer
Concentra
08.2016 - 05.2017
Software Engineer
Intel Corporation
06.2005 - 08.2016
Master of Science - Computers
Andhra University
04.2000 - 03.2003
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