Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kiran Manandhar

Albany

Summary

Highly experienced, organized and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication and multitasking skills, as well as strong proficiency in MS Office Suite. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

ADMINISTRATIVE SUPPORT ASSOCIATE/HUC (Part Time)

Albany Medical Center Hospital
06.2024 - Current
  • Assembled and maintained patient records, organized data, and retrieved reports to support efficient departmental operations
  • Accurately recorded and relayed messages, ensuring courteous and professional phone interactions
  • Prepared and distributed reports via email and inter-department mail, ensuring timely communication across departments
  • Operated various office machines including photocopiers, fax machines, and computers to streamline administrative tasks
  • Managed inventory, ordered supplies, forms, and services, and completed necessary records and reports
  • Maintained health records and performed general clerical duties with a focus on accuracy and confidentiality
  • Scanned documents into digital formats for secure and easy access by authorized personnel
  • Monitored and replenished office supplies, ensuring sufficient stock levels to meet operational needs

ADMINISTRATIVE SUPPORT ASSOCIATE/HUC (Full Time)

Albany Medical Center Hospital
07.2020 - 05.2024
  • Maintained patient records, organized data, and retrieved reports for efficient operations
  • Recorded and relayed messages with courteous and professional phone support
  • Prepared and distributed reports via email and inter-department mail
  • Operated office equipment to streamline administrative tasks
  • Managed inventory, ordered supplies, and completed reports
  • Ensured accuracy and confidentiality in maintaining health records
  • Scanned documents into digital formats for secure access
  • Monitored and replenished office supplies as needed

Customer Service Representative (Part Time)

Walmart
04.2020 - 10.2022
  • Greeted customers, answered inquiries, and assisted in locating products for a seamless shopping experience
  • Operated scanners, scales, cash registers, and electronic payment systems with accuracy and efficiency
  • Balanced cash registers daily and generated detailed reports for credit, debit, and cash transactions
  • Processed payments while ensuring accuracy in pricing and quantities and provided receipts to all customers
  • Managed refunds, exchanges, and efficiently resolved customer complaints to ensure satisfaction

Customer Service Representative (Part Time)

Kohl's Department Stores, Inc
09.2019 - 12.2019
  • Processed customer transactions including cash, credit, and check payments efficiently and accurately
  • Scanned merchandise, collected payments, and ensured prompt and friendly service
  • Handled refunds, exchanges, and issued receipts, change, and tickets as required
  • Applied coupons and promotional discounts, and assisted customers with loyalty programs
  • Maintained a high level of customer satisfaction through efficient service and clear communication

Food Service Worker (Full Time)

Albany Medical Center Hospital
10.2017 - 06.2020
  • Prepare a daily report that verifies transactions
  • Serve food according to meal schedules, department policies and procedures
  • Connect with the Manager daily to understand and accurately prepare menu for the day
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.

Education

HIGH SCHOOL DIPLOMA -

BST College

Skills

  • Record Management
  • Organization & Time Management
  • Communication Skills
  • Technical Support
  • Proficiency with Office Software
  • Document Preparation
  • Supply Chain Management
  • Digital Archiving
  • Inventory Management

Certification

Microsoft 365 Certified

Timeline

ADMINISTRATIVE SUPPORT ASSOCIATE/HUC (Part Time)

Albany Medical Center Hospital
06.2024 - Current

ADMINISTRATIVE SUPPORT ASSOCIATE/HUC (Full Time)

Albany Medical Center Hospital
07.2020 - 05.2024

Customer Service Representative (Part Time)

Walmart
04.2020 - 10.2022

Customer Service Representative (Part Time)

Kohl's Department Stores, Inc
09.2019 - 12.2019

Food Service Worker (Full Time)

Albany Medical Center Hospital
10.2017 - 06.2020

HIGH SCHOOL DIPLOMA -

BST College
Kiran Manandhar