Kiran Qureshi
Houston,TX
Summary
Hardworking professional experienced in all aspects of nonprofit operations. Manages donation programs, acknowledgments and partnerships. Looking for a challenging new role and opportunities for advancement.
Overview
19
19
years of professional experience
Work History
Helpline Volunteer
An Nisa Hope Center
Houston, TX
07.2020 - Current
- Answer helpline calls, Collect information from clients/callers, Provide necessary forms, links and other helpful resources via phone, text or email, Maintain and abide by confidentiality protocol
Development Coordinator
The Alliance for Multicultural Community Services
Houston, TX
08.2022 - 01.2024
- Maintaining CRM Bloomerang, Stewardship, Event support and sponsorships, Community outreach, Media outreach, Database management, Excel spreadsheets (grants, donors, stewardship prospects), Assisting with Event planning and preparations, Thank you letters, Canva flyers, social media posts and other, Attending professional development training via Bloomerang and Network for Good and others, Weekly Teams meetings, Working with In Kind coordinator to collect data, Corporate and foundations research, Grant research
- Developed creative strategies to engage existing donors while recruiting new ones.
Dispatcher/Customer Service Remote
Q & Sons Trucking Corp
Houston, TX
06.2020 - 08.2022
- Work with securing carriers for existing shipping customers, CAD, Typing, Create new customers by utilizing social media, Goggle, Linkedln, Thomas net, Hubspot and more, Quoting Freight, Project Management, Utilizing TMS through ITS, Dispatching 4 drivers daily/Weekly, Submitting Freight Bill's, Rate Cons, Pods, Transporting Cars to port and other locations and following all related procedures, Practicing good customer service with shippers, earners and drivers
Dispatcher/Customer Service Remote
Bonafied Transportation
Alvin, TX
01.2020 - 05.2020
Bonafiedservice with shippers, earners and driversgoogle
Trucking Recruiter
StatenSpur
Houston, TX
02.2019 - 12.2019
- Daily application submission checks, Utilizing Recruit Pro for application process, Posting available positions on social media, Submitting applications via designated process of hiring carrier, Class E knowledge, Phone interview with applying candidates, Phone screening for verifying requirements set by carrier, hiring/onboarding processes, verifying previous employment, Explaining job descriptions
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Sourced and screened potential candidates for open positions.
- Explained job duties, compensation and benefits to potential candidates.
Supply Chain Manager
Landstar Transportation
Jacksonville, FL
03.2015 - 11.2019
- Quoted potential customers on price of freight brokerage.
- Developed relationships with freight carriers to negotiate competitive rates and services.
- Monitored shipments for on-time delivery and communicated status updates to customers.
- Interfaced regularly with customers via phone, email, or in person meetings.
- Conducted regular reviews of freight rates for existing clients as well as potential ones.
Customer Service Representative Remote
1800 Flowers
New York, NY
02.2012 - 02.2014
- Customer Service and Sales Representative, Knowledge of online sales and marketing of products sold on website, Customer service and meeting CSR metrics, Meeting sales and up selling, Product descriptions, Satisfying and meeting client's needs for all types of floral gifts and occasions.
Development Coordinator
San Jose Clinic
Houston, TX
01.2009 - 10.2010
- Proactively network, research, and identify opportunities for financial support from individuals, foundations, Corporations, businesses, community and religious organizations through email, cold calling and face to face conversations about clinic, Cultivate relationships with donors and potential donors, Continuously evaluate funding opportunities and seek new and innovative sources to secure revenue supporting mission of San Jose Clinic, Create and host donor awareness and cultivation events (e.g
- Breakfasts or luncheons) throughout the year, ensuring timely follow-up to foster relationships, Assist with the development and coordination of special events (Art with Heart) to engage the community in San Jose Clinic activities and increase community awareness and financial support for the clinic, Project/Event Management, Assist with the creation and implementation of training sessions to educate the Board of Directors about the Identification and cultivation of donor prospects, Participate in the creation and support of San Jose Clinic's marketing plan and related materials to enhance the image of San J., Identified customer needs through market research and analysis.
Development Associate
Harris County Department of Education
Houston, TX
06.2005 - 11.2007
- Research: funding opportunities, needs for grants, corporate giving programs foundations and other resources to Marketing HCDE Grant Quest, Fund programs within HCDE and external organizations as well, Event/Project Management, Planning and arranging special events, cold calling for sponsorships and events, practicing overall good phone Etiquettes when answering the phone to describe our programs and links to the community, Designed and Launched first issue of a weekly e-newsletter, Grant Quest in November of 2005, Create and submit Grant Quest weekly to internal divisions' external subscribers (over 160 subscribers), Maintain subscription database for Grant Quest, Sponsorship letters for HCDE divisions and programs, Creating marketing materials such as workshop brochures and other materials for sponsors through coordination and close intercommunication/marketing.
Education
Bachelor of Science - Human Development And Family Studies
University of Houston
Houston, TX12-2004
Skills
- Customer Service Excellence
- Social Media Promotion
- Fundraising Events
- Direct Mail Campaigns
- Fundraising Campaigns
- Proposal Development
- Networking
- Time Management
- Marketing Campaigns
- Interpersonal Communication
- Event Planning
- Cold-Calling
- Relationship Building
- Database Management
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native/ Bilingual
Urdu
Professional
Hindi
Limited
Spanish
Professional
References
References available upon request.
Timeline
Development Coordinator
The Alliance for Multicultural Community Services
08.2022 - 01.2024
Helpline Volunteer
An Nisa Hope Center
07.2020 - Current
Dispatcher/Customer Service Remote
Q & Sons Trucking Corp
06.2020 - 08.2022
Dispatcher/Customer Service Remote
Bonafied Transportation
01.2020 - 05.2020
Trucking Recruiter
StatenSpur
02.2019 - 12.2019
Supply Chain Manager
Landstar Transportation
03.2015 - 11.2019
Customer Service Representative Remote
1800 Flowers
02.2012 - 02.2014
Development Coordinator
San Jose Clinic
01.2009 - 10.2010
Development Associate
Harris County Department of Education
06.2005 - 11.2007
Bachelor of Science - Human Development And Family Studies
University of Houston
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