Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiran Shilamkar

Pflugerville,TX

Summary

Organizational Agile Transformation Coach with Nine (9) years of Agile experience. Expert in Agile transformation and Scrum training, with extensive knowledge of Information Technology (IT), Banking, and Aerospace industry. Proven leader, ready to make hard decisions and counsel companies to long-term success.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Lead Technology Leader, Agile Program Manager

Humana
06.2019 - Current
  • Assisted Program consisting of 48 teams through Agile transformation
  • Maintained 100% on-time production releases for YTD 2023 for all ARTs
  • Implemented Agile best practices cutting cycle time by 33% for Government Programs
  • Reduced Defect Leakages to less than 1% by implementing QA best practices
  • Improved overall Product stability to 95% reducing regression defects
  • Preparation, Launch, and Execution of ARTs by coaching and running SAFe Agile Center of Excellence

Scrum Master

Cigna
09.2013 - 06.2019
  • Effectively facilitated communication and alignment across 18 teams to ensure cohesive collaboration and unified progress toward common objectives
  • Improved medical cost savings by 13% by encouraging customers to make healthier choices
  • Influenced Business to add a feature in scope that improved Customer participation by 30% in Biometric screening
  • Defined Program KPI goals, gathered metrics and reports to stakeholders on monthly, quarterly, and yearly trend
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques including Jira and value-based prioritizing.

IT Quality Assurance Manager

Cognizant Technologies Solutions
08.2007 - 09.2013
  • Implemented new quality assurance and customer service standards.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Verified data integrity and accuracy.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products.
  • Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
  • Trained staff of 10 direct labor employees to perform assembly and manufacture of product.
  • Liaised between customers and manufacturing to design new product.
  • Reported production malfunctions to managers and production supervisors.
  • Developed and initiated projects, including managing costs, schedule and performance.

Programmer Analyst

Cognizant Technology Solutions, CTS
08.2004 - 05.2007
  • Effectively interacted with project management and development departments regarding software defects and requirement issues, working closely to develop innovative solutions.
  • Gathered data on integration issues and vulnerabilities and reported all findings to development with improvement recommendations.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Oversaw onsite testing for customers as required by the project specifications.
  • Debugged code and located root causes of problems by reviewing configuration files and logs.
  • Ensured that process checks were done properly and at the correct frequency.
  • Created and achieved product quality objectives and met product specifications.

Education

Master of Science - Computer Science

University of Pune
Pune, India

Skills

  • Agile Coach and Transformation
  • Agile Release Train Engineer (RTE) and Scrum Master
  • Agile Metrics, OKRs, and Status Reporting
  • TDD, BDD, Shift Left Testing Methodologies
  • Leading program management in HealthCare
  • Creating transparency
  • Risk identification, Prioritization, Stakeholder Management
  • SAFe Agile SA and SSM Certifications

Certification

  • Project Management Lean Process Certification (PM-LPC)
  • ITIL Foundations Certification - December 2016
  • Certified Scrum Master (CSM) - July 2016
  • Certified Scrum Professional (CSP) - February 2018
  • Certified Safe Scrum Master (SSM) - December 2019
  • Certified SAFe Release Train Engineer (RTE) April 2021

Timeline

Lead Technology Leader, Agile Program Manager

Humana
06.2019 - Current

Scrum Master

Cigna
09.2013 - 06.2019

IT Quality Assurance Manager

Cognizant Technologies Solutions
08.2007 - 09.2013

Programmer Analyst

Cognizant Technology Solutions, CTS
08.2004 - 05.2007

Master of Science - Computer Science

University of Pune

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Kiran Shilamkar