Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kiran Chowdhary Nettem

Madison Heights,USA

Summary

Versatile Mechanical/Industrial Engineer with over 10 years of experience in quality assurance, new product development, warranty, software/hardware lessons learned, lean manufacturing, and program management. Proven expertise in root cause analysis, global issue management, and cross-functional collaboration with OEMs and suppliers. Strong technical acumen and data-driven problem-solving skills, with a passion for driving continuous improvement across the product lifecycle.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr. Quality Engineer

FORD Motor Company
Dearborn, Michigan
03.2020 - Current
  • Analyzed warranty data trends and evaluated claims to accurately assess warranty costs, driving strategic actions that resulted in $1.2 million in cost savings.
  • Conducted interviews with Design & Release Engineers and Subject Matter Experts to identify root causes and escape points.
  • Established Global Issue Management and Unified Issue Management frameworks for all ECUs.
  • Spearheaded RCA/PRA processes for FNV2/3 and FNV4 Architecture, resolving all P0 and Post Ok2b issues.
  • Analyzed issues from various sources including late software changes and design change requests.
  • Served as project manager for quality engineering functions during prototype, validation, and mass production builds.
  • Tracked global issue management data and developed a lessons learned database for future model programs.
  • Led deployment of Jama tool across all levels to enhance requirements traceability and improve feature cascade process.

Quality ENGINEER (product Development)

Cummins, Inc.
Columbus, Indiana
07.2019 - 03.2020
  • Directed product improvement for MY19 6.7L FCA Engine and 1L, 12L Cummins Engines from NPI to early production launch.
  • Analyzed product issues, providing cost and customer impact information to prioritize corrective actions.
  • Conducted failure analyses on X1, X12, and FCA heavy-duty engine components for problem definition support.
  • Established improvement programs based on inspection data, reducing rework costs by 72%.
  • Executed Weibull analysis on warranty data to determine failure behavior throughout warranty period.
  • Performed statistical analyses in Minitab, including Reliability Growth Analysis on field data.
  • Facilitated communications among customers, suppliers, and core teams for project updates and solution effectiveness.
  • Supported development teams by installing field test engines/components and monitoring reliability data.

Global WaRRANTY ENGINEER

SVP Worldwide
La Vergne, TN
06.2018 - 05.2019
  • Led reliability improvement process by producing performance reports aligned with Key Performance Indicators.
  • Launched new products that met consumer expectations and internal quality targets.
  • Developed product quality plans ensuring compliance with consumer requirements during manufacturing.
  • Conducted trend analysis on existing product lines to identify quality issues for new launches.
  • Participated in concept development to address quality issues within new product development projects.
  • Executed risk assessments and DFMEA on product concepts to evaluate failure probabilities and define mitigation strategies.
  • Reviewed engineering product specification documents to ensure alignment with risk mitigation plans.
  • Spearheaded warranty parts cost recovery project, achieving savings of $98,721 in FY 18-19.

Motor Claims Manager

Reliance Insurance
Hyderabad, India
08.2013 - 01.2017
  • Led team handling over 400 claims monthly across multiple vehicle segments.
  • Analyzed warranty data and manufacturing processes to produce empirical evidence.
  • Conducted quarterly warranty trend analysis for Ford India and Chevrolet.
  • Performed root cause analysis on flagged parts with warranty claims for OEMs.
  • Parsed claims data to drive spend reduction initiatives within Quality and Product Development departments.
  • Oversaw warranty performance analysis on chassis, body, and engine components.
  • Managed onsite experience at Tata Motors, leading a team of six in warranty claim process observations.
  • Settled 12,000 flood vehicle claims within 30 days during natural disaster incidents.

Education

Master’s Degree - Manufacturing Engineering

Wayne State University
Detroit, MI
01.2018

Bachelor’s Degree - Mechanical Engineering

SRM University
Chennai, India
01.2013

Skills

Lessons Learned

RCA/PRA

Six Sigma

APQP

DFMEA

PPAP

Warranty Analytics

MATLAB

JAMA

Lean Manufacturing

Project Management

8D

Certification

  • Consumer Driven “Six Sigma Green Belt” Verified and Certified by Wayne State University.
  • Product Reliability FTEP certified.
  • Tolerance Design Certification by Ford Motor Company.
  • Certified 3 Legged 5 Why Champion by Ford Motor Company.
  • Trained by Ford Motor Company in Root Cause Working Backwards Y to X.
  • Certified EPA 2010-2020 ISX1/X1 Engine Mechanical Qualification.
  • Certified MY19- 6.7L Turbo Diesel Engine Mechanical Qualification.
  • Surveyor and Loss assessor (Motor) Expert verified by Insurance Regulatory and Development Authority of India.
  • Excelled the “Aarush Reliance General Insurance Training” with Merit.
  • Technical lead certification (Motor Claims) by Reliance GIC.
  • Lean Manufacturing, Early production Planning, 7 Step Problem Solving, Conflict Management, PPAP, Kaizen, Project Management, Root Cause Analysis, Failure Mode, Effect Analysis’s and OPDCA.

Timeline

Sr. Quality Engineer

FORD Motor Company
03.2020 - Current

Quality ENGINEER (product Development)

Cummins, Inc.
07.2019 - 03.2020

Global WaRRANTY ENGINEER

SVP Worldwide
06.2018 - 05.2019

Motor Claims Manager

Reliance Insurance
08.2013 - 01.2017

Master’s Degree - Manufacturing Engineering

Wayne State University

Bachelor’s Degree - Mechanical Engineering

SRM University