KIRANDEEP KAUR
Los Angeles,CA
Summary
Salesforce Developer with 4 years of experience, specializing in designing tailored solutions for clinical research workflows and enhancing user experiences. Skilled in automating workflows, integrating applications, and mentoring developers in collaborative environments. Committed to delivering innovative, efficient, and regulatory-compliant technology solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salesforce Developer
IQVIA
Noida, India
12.2021 - 12.2023
- Designed and customized Salesforce solutions to support patient engagement workflows for the IQVIA Study Hub platform, increasing participant task completion rates by 30% and improving overall trial communication efficiency by 25%.
- Implemented LWC events and custom components to boost modularity, increase user efficiency by 25%, and cut code duplication by 20%.
- Created Apex batch processes for large datasets, cutting processing time by 40% while staying within Salesforce governor limits.
- Developed scalable Apex triggers, classes, and Lightning components in Health Cloud to automate scheduling, e-Diary tracking, and alerts, achieving 85%+ task coverage, reducing manual effort by 60%, and cutting no-shows and post-release bugs by 20% and 30%, respectively.
- Automated 8+ workflows with Apex and Process Builder, saving 50+ hours/month in manual tasks and boosting operational accuracy.
- Mentored 3 junior developers and streamlined the onboarding process by 20% through comprehensive code reviews and documentation.
- Collaborated with QA and product teams to deploy Salesforce changes using Change Sets and Copado in a CI/CD pipeline, ensuring regulatory compliance, reducing errors by 30%, and accelerating releases by 20%.
Salesforce Developer
Algoworks Technologies
Noida, India
12.2019 - 12.2021
- Delivered tailored Salesforce solutions to manage online course enrollments and streamline learner workflows, increasing enrollment processing efficiency by 40% and reducing manual errors by 25%.
- Built Apex classes, triggers, Visualforce pages, Aura components, and LWCs, boosting functionality and saving 15 hours/week.
- Developed batch jobs for scheduled payments, automating reminders and recurring billing, cutting overdue payments by 35%.
- Debugged and optimized Lightning Components and Apex code, resolving performance and data issues, improving system efficiency and user experience by 25%.
- Managed CRM roles, profiles, and field-level security, enhancing access control and cutting unauthorized access incidents by 90%.
- Integrated Salesforce with AWS (S3, Lambda) for scalable storage and automation, and launched a secure payment system with external gateways (Stripe, PayPal), processing 5,000+ transactions/month, reducing storage costs by 30% and billing errors by 90%.
- Project: Market Trader Institute
Education
Master of Science - Information Technology Management
California Baptist University
Riverside, CA08.2025
Bachelor of Technology - Computer Science Engineering
Amrapali Institute of Technology and Sciences
Haldwani, Uttarakhand01.2018
Skills
- Salesforce development expertise
- Proficient in automation tools
- Experienced with data migration tools and Agile methodologies
Certification
- Salesforce Certified Platform Developer
- Salesforce Certified Platform Administrator
- Salesforce Certified Agent force Specialist
Timeline
Salesforce Developer
IQVIA
12.2021 - 12.2023
Salesforce Developer
Algoworks Technologies
12.2019 - 12.2021
Bachelor of Technology - Computer Science Engineering
Amrapali Institute of Technology and Sciences
Master of Science - Information Technology Management
California Baptist University