Kiranjit Kaur
Riverside,CA
Summary
Accomplished Security Manager with 7 years of experience. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments. Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Bilingual security management professional familiar with standard security practices and operational requirements. Comfortable working in variety of environments to provide personal, premise and perimeter security. Highly skilled in armed security precautions and operations. Successful at optimizing policies, reducing incidents and increasing security of building envelope to keep facility, personnel and guests safe at all time. Recognized as Security of the year” for exceptional service and performance. Confident Security Manager successful at making critical decisions quickly and effectively. Adept at meeting security challenges calmly and rationally. Proficient in training and mentoring security employees to maintain high standards of security down to the last team member. Well-versed in patrolling grounds, monitoring feeds and conducting screenings.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Security Officer
San Gorgonio Memorial Hospital
06.2023 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Manager
Allied Universal Services
10.2016 - 01.2023
- Kept team compliant with security protocols and appearance standards.
- Investigated incidents and wrote reports.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Coordinated protective service operations with other emergency response agencies.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Outlined and maintained security patching schedule to efficiently address ongoing system issues.
- Developed improved training methods with focus on public safety and officer awareness.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Evaluated security systems and procedures to identify areas for improvement.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Responded swiftly to security incidents and effectively resolved security issues.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Supervised team of 50 security personnel during shift.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
- Established and maintained close working relationships with local law enforcement officers.
Security Supervisor
Allied Barton
03.2016 - 10.2016
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Collaborated with management to develop security policies and procedures.
- Developed and implemented strategies to prevent and respond to security incidents.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Conducted background checks of employees and visitors to verify clean character records and establish security compliance.
- Responded swiftly to security incidents and effectively resolved security issues.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Supervised team of 15 security personnel during shift.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Evaluated security systems and procedures to identify areas for improvement.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
Security Officer
Allied Barton
03.2015 - 03.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Manager
KSB Trucking
01.2010 - 08.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Manager
AM/PM Gas Station
05.2009 - 05.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved marketing to attract new customers and promote business.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Cross-trained existing employees to maximize team agility and performance.
Administrative Assistant
Tigrer Transport
01.2000 - 12.2009
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Associate Manager
Arco Gas Station
11.1991 - 04.1999
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Oversaw training and onboarding process for all newly hired employees.
- Mentored and supported employees to create strong workplace culture.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security to protect employees, customers and property.
- Developed strategy to increase sales and drive profits.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Created employee schedules to align coverage with forecasted demands.
Education
Master of Science - Political Science
Guru Nanak Dev University
Punjab,IndiaBachelor of Arts - Business And Communications Management
MGSM JANTA College
Punjab IndiaSkills
- Resource Allocation
- Emergency Response
- Employee Schedule Coordination
- Team Onboarding
- Visitor Monitoring
- Control Crowd
- Site Visits
- Electronic Crime
- Assess Risks
- Staff Monitoring
- Staff Discipline
- Asset Protection
- Threat Analysis
- Report Writing
- Develop Security Standards
- Security Officer Training
- Event Staffing
- Improve Policies
- Training Oversight
- Security Screening
- Training Materials
- Schedule Management
- Hazardous Material Identification
- Training Drills
- Management Training
- Uniform Evaluations
- CCTV Monitoring
- Terrorism Threat Identification
- Schedule Oversight
- Safety and Security Procedures
- Emergency Training
- Physical Restraint Training
- Employee Relations
- Employee Performance Evaluations
- Operations Management
- Security Team Management
- Investigate Breaches
- Daily Incident Reporting
- Radio Traffic Monitoring
- Facility Patrols
- Investigation documentation
- General security
- Conflict de-escalation
Certification
Police/Security Report Writing
Security Officer Guard Card
Handcuffing & Officer Survival
Stun Gun Training
Tear Gas/Pepper Spray
Baton Permit #158473
CPI
Languages
Punjabi
Native or Bilingual
English
Full Professional
Urdu
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Timeline
Security Officer
San Gorgonio Memorial Hospital
06.2023 - Current
Security Manager
Allied Universal Services
10.2016 - 01.2023
Security Supervisor
Allied Barton
03.2016 - 10.2016
Security Officer
Allied Barton
03.2015 - 03.2016
Manager
KSB Trucking
01.2010 - 08.2015
Manager
AM/PM Gas Station
05.2009 - 05.2010
Administrative Assistant
Tigrer Transport
01.2000 - 12.2009
Associate Manager
Arco Gas Station
11.1991 - 04.1999
Master of Science - Political Science
Guru Nanak Dev University
Bachelor of Arts - Business And Communications Management
MGSM JANTA College
Police/Security Report Writing
Security Officer Guard Card
Handcuffing & Officer Survival
Stun Gun Training
Tear Gas/Pepper Spray
Baton Permit #158473
CPI
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