Kiran Kumar Pasupunooti

Installed and configured SAS Viya 4.0 on Azure Kubernetes Service (AKS) to ensure a robust and scalable environment.
Ensured smooth operation of both SAS Viya 3.5 and SAS Viya 4.0 environments, including regular patching and upgrades.
Managed the renewal and compliance of SAS Viya certifications and licenses.
Streamlined service management by overseeing start-up, shutdown, and maintenance procedures.
Facilitated user onboarding through the implementation of SAS Environment Manager and efficiently
Scheduled user's jobs according to requirements
Resolved server and user issues through effective troubleshooting techniques,ensuring minimal disruption to operations.
Executed a range of operations on the Kubernetes cluster using Kustomize tool and Kubectl commands. Tasks included halting and resuming Viya functionality, modifying configuration settings, and enhancing service scalability

• Deployed and set up SAS 9.4 M8 on RHEL 8 servers hosted in AWS.
• Managed the SAS 9.4 and SAS Viya environments, ensuring smooth operation on RHEL servers.
• Monitored and maintained server health for optimal performance and uptime.
• Managed user onboarding, permissions, and database connections; controlled access via SAS Management Console.
• Monitored server health, performed regular maintenance tasks, and managed installations/upgrades including applying hotfixes.
• Diagnosed and resolved performance issues by analyzing logs and monitoring resources.
• Performed regular maintenance, including patching, configuration updates, and license renewals.
• Streamlined operations by handling production support incidents, coordinating server outages, and communicating with vendors and support teams.
• Created and maintained detailed SAS documentation. Ensured accuracy and accessibility of documentation at all times.
• Monitored system resources for capacity planning and server performance optimization.

Configured and deployed SAS 9.4 Servers on Red Hat Enterprise Linux to achieve seamless integration with existing systems.

Monitored and maintained SAS Platform Servers (Metadata, Compute, Mid-tier) and SAS Viya environments for uninterrupted operations and peak efficiency.

Generated detailed performance and usage reports through the implementation of APM, improving system efficiency

· Proactively resolved SAS access issues, managed permissions, and addressed daily user requests to maintain operational integrity.

Enhanced security through vulnerability remediation and SSL certificate renewal.

Installed and configured an additional SASApp server in alignment with business requirements

Ensured optimal availability and performance of the SAS platform by taking corrective actions as necessary for peak operational efficiency.

Maintained system compliance and security through the management of SAS license renewals, hotfix applications, and account password updates.

Consistently achieved a secure and enhanced SAS platform through regular monthly OS patching.

Provided ongoing maintenance and support for SAS environments, ensuring its reliability on AWS Cloud.

Troubleshot and resolved issues for applications hosted on AWS Cloud, ensuring smooth operations.

Performed regular AWS Cloud Workspace patching to ensure system security and maintain up-to-date systems.

Performed administrative tasks to support SAS Viya and SAS 9.4 platforms, managing user accounts, conducting batch scripting, overseeing backups and disaster recovery operations.

Diagnosed and resolved issues in SAS logs, enhancing system reliability.

Optimized overall performance of systems and servers through thorough monitoring of usage logs.

Supported SAS product deployment, upgrades, and changes, ensuring seamless integration with enterprise activities.

Implemented ODBC drivers and configured them to establish database connectivity through SAS Access Engines.

Responsibly handled tasks related to managing SAS platform security, such as applying necessary hotfixes and renewing licenses for compliance and system integrity.

Managed the administration and optimization of the SAS GRID platform, ensuring the availability and reliability of SAS tools and software environments.

Executed effective capacity planning, performance tuning, and metric evaluation for enhanced platform performance and scalability.

Monitored grid for balanced nodes and efficient execution of SAS generated code.

Served as a SAS subject matter expert, facilitating communication and issue resolution between SAS users, IT teams, and SAS Technical Support.

Aligned SAS environment operations with business needs through collaboration with IT teams specialized in storage, server, LDAP, and database.

Identified and resolved production bottlenecks, improving system efficiency and performance.

Ensured compliance with IT policies and service levels by managing metadata identities, users, groups, and roles.

Contributed to the success of the SAS environment by fulfilling diverse supplementary tasks.

• Deployed and configured SAS 9.4 Grid Servers on Red Hat Linux, enhancing installation and configuration process.
• Managed various tasks in SAS Management Console (SMC), such as creating users and groups, implementing access control templates, managing libraries, and setting security permissions.
• Managed and optimized operations of SAS server and LSF services, handling tasks such as service start/stop, updates application, and license renewal.
• Maintained file system integrity by monitoring usage, managing space efficiently, and promptly notifying users regarding cleanups needed.
• Monitored and troubleshooted SAS production jobs, scheduled tasks, and user-reported problems.
• Managed user accounts and assisted with SAS client setup for smooth onboarding process.
• Performed daily monitoring of SAS servers, portals, and file systems and managed user directories, disk quotas, and account-related requests.
• Resolves user tickets for SAS clients, library permissions, and OS access; creates and manages system alerts; follows up with support teams.
• Collaborated with SAS Tech Support to install, configure, and troubleshoot systems, ensuring timely resolution of support issues.

· Installation & Configuration of SAS 9.4 Grid Servers and Platform Suite (LSF 9.13, Process Manager 9.13, Grid Management 8.01) on Red Hat Linux and all SAS Grid nodes.

Engaged in all project phases, including design, development, implementation, testing, and deployment to support business process changes and enhancements.

I was responsible for facilitating the migration from legacy systems to SAS 9.4 M3 Grid by resolving various issues related to coding, applications, database connectivity, access, and performance.

· SMC Administration: Manage SAS Management Console (SMC) tasks, including user and group creation, access control templates, library management, and security permissions.

· Database Integration: Install and configure Oracle, MS SQL Server, DB2, and Greenplum databases for SAS platform connectivity.

· Service Management: Oversee SAS server and LSF service operations, including maintenance activities like stopping/starting services.

· Job Scheduling: Schedule and manage jobs using tools such as Crontab and Autosys.

· Capacity & Health Monitoring: Monitor system health, plan for capacity growth, and address storage, memory, CPU utilization, and I/O bottlenecks.

· User Support: Install SAS products on user machines, assist with connecting to SAS Grid servers, and manage space usage notifications.

· Maintenance & Updates: Perform SAS product maintenance, apply patches and hot fixes, renew licenses, and handle file system administration.

· Job Monitoring & Troubleshooting: Monitor and troubleshoot SAS production jobs and collaborate with users to resolve issues.

· Account Management: Handle user account creation, password resets, and privilege modifications.

· Technical Support: Collaborate with SAS Tech Support for installation, configuration, and troubleshooting; create user directories and manage disk quotas.

Installed and configured SAS applications on users' machines, performed hotfix installations, and resolved user issues along with other maintenance tasks.

Managed SAS server tiers by conducting routine checks, optimizing storage usage, performing regular backups, and organizing the removal of temporary and log files.

· Created and managed user accounts, groups, and roles in SAS Management Console (SMC); controlled access and permissions.

· Set up and registered Base SAS, Oracle, and SQL libraries; facilitated user access via SAS Enterprise Guide.

Scheduled, monitored, and troubleshot daily and weekly jobs on SAS servers.

· Installed and configured ODBC drivers for database connectivity with SAS.

Managed SPDS data loading and published business reports using SAS Web Report Studio.

· Performed software upgrades, patches, and maintenance to enhance performance.

· Managed SAS support tickets; resolved application and server issues, including weekend and after-hours support.

· Configured SAS/Access for Hadoop integration.

· Handled user account creation, password resets, and privilege modifications.

· Installed and renewed SAS licenses; managed read/write permissions for tables and libraries.

· Configured SAS 9.3 servers and clients on Linux; handled server installation and configuration.

· Monitored SAS server services, performed OMABackup, managed storage allocation, and addressed user requests.

· Created and managed user accounts, groups, roles, and access control templates; controlled security permissions on SAS Linux servers.

· Set up and registered SAS Oracle and SQL libraries via SAS Management Console; facilitated data access through SAS Enterprise Guide.

· Deployed patches and hotfixes; managed SAS license renewals and updates to prevent lockouts.

· Built and configured SAS Metadata, mid-tier, and compute servers; integrated new SAS application servers into existing setups.

· Maintained large, multi-platform SAS environments, including BI tools and application tiers.

· Technical Support: Troubleshot and resolved SAS application issues; supported mid-tier JBoss, server configurations, and performance; managed support tickets and provided after-hours assistance.

Installation and Configuration of SAS using SAS Depot Manager.

• Troubleshooting SAS Issues and System Level Changes.

• Installing for users client side SAS applications like EG, SAS Enterprise Miner

• Responsible for scheduling SAS Jobs, backup scripts, cleanup scripts.

• Applying SAS hot fixes on Desktops Clients as well as Servers.

• scheduling daily metadata backups

• Responsible for setting up SAS Access/Interface to Oracle, MS SQL and Teradata servers for end users as per their requirements by implementing ODBC configuration settings

• Creating Profiles for SAS Enterprise Guide and SAS Enterprise Miner Users

• Setting up users desired Base SAS Libraries and External database related libraries

• Day to day User support by implementing libraries and provide/grant access to the users accordingly

· Set up and supported SAS 9.2 environments, including SAS Metadata Server, on Unix.

· Utilized Server Manager, User Manager, Authentication, Customer Intelligence, and Logging features effectively.

· Applied hotfixes, patches, and addressed user issues; ensured regular backups and restorations.

· Oversaw all SAS tiers—Metadata, Compute, and Web—on Unix; maintained and troubleshot batch jobs and print queues.

· Deployed web applications in WebSphere; managed the promotion of metadata between environments.

· Monitored and corrected production jobs; managed scheduled jobs and communicated failures to developers.

· Managed user permissions and directory changes; facilitated grant setups and followed Change Management processes.

· Connected SAS systems with Teradata, Oracle, and DB2; validated data accuracy and performed software upgrades.

· Provided help desk and technical support; managed SAS tickets and quotas; maintained support documentation with version control.

· Handled user account creation, password resets, and privilege modifications.

· Engaged in service delivery operations, impact analysis, and ticket management (including high-priority escalations).

Installed and renewed SAS licenses; ensured timely updates and compliance.

• Day to day SAS administration such as User Management in Management Console
• SAS Client side users, Installations like EG, SAS Enterprise Miner
• Responsible for scheduling SAS Jobs, backup scripts, cleanup scripts using Crontab
• Responsible for applying SAS hot fixes on Desktops Clients as well as Servers.
• scheduling daily metadata backups
• Add/remove users from the application side up on the request that are made by SAS Developers
• Installed SAS Services Application and SAS Analytics Platform Server on the Metadata Server
• Setting up users desired Base SAS Libraries and External database related libraries
• Test Management, Defect Tracking, and Reporting for enhanced Regression Tests
• Conduct SAS metadata Server audits to monitor failed connectivity by going through log directories on the SAS Servers
• Day to day User support by implementing libraries and provide/grant access to the users accordingly.

· Identified user needs, functional specifications, and business rules to design and implement effective attribution processes for various business channels.

· Gathered, synthesized, and documented detailed business and technical requirements.

· Created transformation procedures and SAS programs using SAS 9.1.3, SAS Cube Studio, SAS Data Integration Studio, and SAS Enterprise Guide.

· Used SQL Pass-through and Libname methods to extract data from Teradata, creating datasets for reporting. Applied statistical procedures (e.g., PROC FREQ, PROC MEANS) for data quality checks and reporting.

· Developed SAS datasets with MACROs, worked with Informatica ETL Team to design dimensional models (star schema) and OLAP cubes.

· Analyzed and reconciled data from various formats (Excel, PDF, PPT, SAS datasets), generating new reports using Base SAS, Proc SQL, Macros, and ODS.

· Created SAS cubes for data integration and OLAP, integrating SAS BI components into web applications using SAS DI, Information Map Studio, and Web Report Studio.

· Developed queries and reports, participated in business marketing campaigns, and tested customer response and sales data.

· Designed standardized and ad-hoc processes for new product development, online marketing, and reward-based marketing.

· Created information maps for static report generation using SAS Web Report Studio.

· Automated standard reporting using SAS BI and Microsoft Add-ins.

· Developed queries on Oracle and SQL Server databases for ad-hoc reports using SAS/SQL, coordinating analysis of customer information and campaign data.