Kirati Latkrathum
Las Vegas,NV
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
8
8
years of professional experience
Work History
Bartender and Head Server
The Legends oyster Bar and Grill
Henderson, NV
05.2024 - Current
- Greeted guests, provided menus and answered questions regarding menu items.
- Explained daily specials and made recommendations upon request.
- Assigned duties to servers and monitored their performance.
- Ensured that all tables were properly set up with appropriate supplies.
- Supervised service staff in providing quality service to customers in a timely manner.
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
- Managed cash register operations including ringing up orders and processing payments accurately.
- Developed training materials for new employees on restaurant policies, procedures, and standards.
- Tracked inventory levels of restaurant supplies and placed orders as needed.
- Prepared various reports related to sales figures, employee performance., for management review.
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
Server
PF Changs Restaurant
Torrance, CA
09.2021 - 04.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server
Rocharin Thai Bistro Restaurant
Seal Beach, USA
07.2017 - 03.2022
- Responsible for taking orders and serving food and beverages to guests
- Responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems
Server
I Luv Sushi Restaurant
Lakewood, USA
07.2017 - 02.2022
- Responsible for taking orders and serving food and beverages to guests
- Responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems
Server
Thai House Restaurant
Dothan, USA
07.2016 - 01.2017
- Responsible for taking orders and serving food and beverages to guests
- Responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems
Education
Diploma - Tour Guide Course (Thai)
IFT Institute for Tourism Studies
01.2015
Bachelor of business Administration - Human Resource Administration
Suan Sunandha Rajabhat University
Bangkok, Thailand01.2004
Skills
- Premiere Pro
- Photoshop
- Order Management
- Beverage Preparation
- Safe Food Handling
- Dining customer service
- Relationship Management
- Cash Handling
- Performance Improvement
- Menu presentation
- Liquor, wine, and food service
- Wine Pairings
- POS operation
- Strong Work Ethic
- Guest Engagement
Languages
English
Professional
Thai
Professional
Timeline
Bartender and Head Server
The Legends oyster Bar and Grill
05.2024 - Current
Server
PF Changs Restaurant
09.2021 - 04.2024
Server
I Luv Sushi Restaurant
07.2017 - 02.2022
Server
Rocharin Thai Bistro Restaurant
07.2017 - 03.2022
Server
Thai House Restaurant
07.2016 - 01.2017
Diploma - Tour Guide Course (Thai)
IFT Institute for Tourism Studies
Bachelor of business Administration - Human Resource Administration
Suan Sunandha Rajabhat University
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