Kirbelys Godfrey
Deerfield Beach,FL
Summary
Accomplished bartender with a proven track record of enhancing customer satisfaction and loyalty at The Wharf, skilled in beverage preparation and possessing a service-oriented mindset. Trained over 10 teams, demonstrating strong multitasking abilities and a friendly, outgoing personality. Expert in fostering a positive environment, significantly boosting efficiency and team performance.
Overview
14
14
years of professional experience
Work History
Bartender
The Wharf
04.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift. Ensuring bar is stocked with liquor, beer, wine, mixers, ice, bar tools, cleaning items, etc.
- Prepares bar prep items using recipe, proper portioning, and storage to fulfill guests’ orders
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service, engaging in friendly conversation and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication and complies with all state and federal liquor laws.
Head Bartender
Tijuana Taxi
04.2016 - 04.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
Server/Bartender
Brus Room
10.2013 - 05.2016
- Demonstrated strong multitasking skills by managing multiple tables and bar guest simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Bartender/ Corporate Trainor
World of Beer
06.2010 - 02.2014
- Provided a positive and engaging experience, guiding the customer to pick the perfect beer by provided samples.
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment. (Cicerone certified)
- Maintained a clean and organized bar environment for improved customer experience.
- Ensured timely completion of opening or closing tasks based on assigned shifts.
- Promoted responsible alcohol consumption, adhering to local laws and regulations.
- Participated in staff training sessions to continuously improve product knowledge and service skills. ( Traveled to over 10 locations)
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
Education
Associate of Science - Nursing
Florida Atlantic University
Boca Raton, FL05.2014
Skills
- Strong multitasking
- Service-oriented mindset
- Friendly, Outgoing Personality
- Beverage Preparation
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication (Bilingual)
- Familiar with many POS
- Team training and development
- Food manegement
- Able to work long and late hours
Timeline
Bartender
The Wharf
04.2020 - Current
Head Bartender
Tijuana Taxi
04.2016 - 04.2020
Server/Bartender
Brus Room
10.2013 - 05.2016
Bartender/ Corporate Trainor
World of Beer
06.2010 - 02.2014
Associate of Science - Nursing
Florida Atlantic University
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