Kirbie Walters

• Maintained files and documentation in accordance with agency policy and accepted accounting practices.
• Communicated with vendors to resolve past-due balances or billing disputes professionally and efficiently, maintaining a strong working relationship throughout the process.
• Provided exceptional customer service to both internal departments and external vendors, fostering positive working relationships.
• Conducted thorough audits of AP transactions, identifying areas for improvement in efficiency and accuracy.
• Reviewed invoices for appropriate documentation and approval prior to payment.
• Maintained well-organized filing systems for all accounts payable documents, facilitating easy access when needed for reference or audit purposes.
• Reduced late payment penalties by closely monitoring due dates and prioritizing urgent payments.
• Collaborated with procurement team to ensure accurate purchase order matching, enhancing overall efficiency in the payment process.
• Managed invoice discrepancies for timely resolution, improving vendor relationships and ensuring accurate financial reporting.
• Provided administrative and logistical support to the Travel Specialist assisting with special projects and daily operational tasks.
• Provided support to my chain of command by assisting with additional projects as needed, ensuring tasks were completed accurately and on time.

· Updated reports, managed accounts, and generated reports for company database.

· Evaluated employee records and productivity and submitted evaluation reports and performance reviews, recommending additional training or advancements.

· Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

· Managed compliance to keep organization operating within legal and regulatory guidelines.

· Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.

· Served as a liaison between company owners and staff members, facilitating open channels of communication to address concerns or issues promptly.

· Streamlined office operations by implementing efficient filing systems and organizational strategies.

· Supported business owners in accomplishing their goals through diligent administrative assistance such as report generation and data entry.

· Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

· Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

· Reduced costs with meticulous finance monitoring and expense tracking for essential supplies and equipment to keep business operating within budget.

· Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

· Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers and attorneys.

· Facilitated communication between all parties involved in the closing process, fostering positive relationships and trust.

· Maintained strict confidentiality when handling sensitive client information and financial records throughout the entire closing process.

· Managed multiple closings simultaneously while maintaining accuracy and efficiency under tight deadlines.

· Demonstrated commitment to ethical practices and adherence to industry regulations, earning trust and respect from clients and colleagues alike.

• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Evaluated employee records and productivity and submitted evaluation reports.
• Validated and recorded invoices and resolved discrepancies with vendors.
• Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
• Maintained inventory of office supplies and placed orders.
• Assisted owners with administrative aspects of hiring and onboarding new hires and temporary staff.
• Anticipated future scheduling needs based on company growth projections, ensuring adequate staffing levels were maintained at all times.
• Monitored employee attendance and punctuality, addressing issues promptly to maintain optimal staffing levels.
• Enhanced customer satisfaction with timely coordination of appointments and service requests.