Kirby Allison
1706 Concord Ct, Apt 102, Kansas City,MO
Summary
Hardworking professional with strong team-building and time management skills, capable of thriving in most any environment. Highly proficient in computer and keyboarding skills, as well as excellent people skills that prioritize both empathy and active listening.
Overview
8
8
years of professional experience
Work History
Server
Saint Luke's Hospital
Kansas City, MO
03.2021 - 07.2024
- Provide courteous, professional, and expedient customer service in order to fulfill daily nutritional requirements of patients, guests, and medical staff.
- Listen to and accommodate guests with unique dietary needs or restrictions.
- Communicate effectively with fellow nutrition staff to ensure the highest level of food safety, quality, and timeliness possible.
- Adapt and refine daily kitchen practices based on direct customer feedback.
- Perform a broad range of nutritional roles that demand both strong customer service skills and high equanimity under pressure.
Store Clerk
QuikTrip
Mission, KS
03.2020 - 04.2021
- Perform assigned daily cooking, cleaning, and upkeep duties in a timely manner.
- Maintain a flexible schedule and be willing to travel on short notice to fulfill unanticipated staffing shortages across several locations.
- Adapt to the layout and standards of a wide range of Quiktrip stores that demand a high level of composure and flexibility in changing circumstances.
- Utilize time management and multitasking skills effectively to provide excellent customer service and complete all assignments according to QuikTrip standards.
- Exhibit proficient use of basic math and arithmetic skills to provide change to customers, and maintain appropriate cash levels within the store.
Shift Supervisor
Wendy's
Independence, MO
11.2016 - 03.2020
- Ensure all inventory, cash handling, and general maintenance tasks are completed for each day, and in a timely fashion.
- Manage, coordinate, and train new and existing crew members according to the standard practices of Wendy's and the Legacy Restaurant Group.
- Emphasize the importance of group cohesion and team-building by establishing rapport with employees, listening to crew feedback, and leading by example.
- Handle customer complaints by speaking directly with dissatisfied patrons, addressing their grievances, and offering compensation whenever appropriate.
- Communicate with management closely to ensure speed, product, staffing, and customer satisfaction goals are being met.
Education
Bachelor's Degree - Communications Major & Anthropology Minor
University of Missouri - Kansas City
12.2023
Associate Degree - Associate In Arts Major
Metropolitan Community College
05.2020
Skills
- Adaptability
- Team Building
- Assertiveness
- Computer Literacy
- Typing Proficiency
- Adaptability
- Conflict Resolution
- Analytical Thinking
- Time Management
- Organization
References
- Tabitha Sanchez, Nutrition Retail Supervisor and Direct Report tsanchez@saintlukeskc.org, (816)-349-1657
Additional References Available Upon Request
Timeline
Server
Saint Luke's Hospital
03.2021 - 07.2024
Store Clerk
QuikTrip
03.2020 - 04.2021
Shift Supervisor
Wendy's
11.2016 - 03.2020
Bachelor's Degree - Communications Major & Anthropology Minor
University of Missouri - Kansas City
Associate Degree - Associate In Arts Major
Metropolitan Community College
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