Summary
Overview
Work History
Education
Skills
Timeline
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Kirby Griffin

Studio City,CA

Summary

Expertise in effective communication, enhancing consumer experience, fostering teamwork, and problem-solving, contributing to increased brand awareness and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Product Specialist

Dolce & Gabbana
02.2023 - Current
  • Promote and bring awareness / sales to the newest or resurgence of fragrances by actively engaging
  • Explain origins, layers, and answer any questions that may arise about the product

Brand Ambassador

BMW CES
01.2023 - Current
  • Executed promotional strategies
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions

Brand Ambassador

BMW Ultimate Drive Experience
01.2023 - Current
  • Trained new ambassadors
  • Engaged positively and as needed with customers before, during, and after the experience

Brand Ambassador

Auto Shows
12.2022 - Current
  • Welcomed and greeted guest
  • Assisted in collecting consumer data and feedback before and / or after test drives
  • Driving Sales / Selling Merch by welcoming guest and showing them different items
  • Auto Shows in LA, San Diego, Chicago, Cleveland, and New York


Education

Associate of Arts -

University of Wisconsin
Wisconsin

Skills

  • Product performance monitoring
  • Product documentation
  • Problem-solving
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Listening skills
  • Excellent communication
  • Reliability
  • Multitasking Abilities

Timeline

Product Specialist

Dolce & Gabbana
02.2023 - Current

Brand Ambassador

BMW CES
01.2023 - Current

Brand Ambassador

BMW Ultimate Drive Experience
01.2023 - Current

Brand Ambassador

Auto Shows
12.2022 - Current

Associate of Arts -

University of Wisconsin