Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirby Toomer

Philadelphia,PA

Summary

Experienced beauty professional prepared for this role with comprehensive skills in delivering tailored hairstyling services. Known for enhancing client experience through innovative techniques and consistent quality. Reliable team player who adapts to changing needs and fosters collaborative environment. Proficient in color treatments, cutting, and client consultation.

Overview

21
21
years of professional experience

Work History

Hair Stylist

Hair 360
03.2015 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Patient Service Representative

Hahnemann University Hospital
01.2010 - 03.2015
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.

Hairstylist's Assistant

Blessed Hands
09.2003 - 01.2010
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Answered telephone calls to provide information and schedule new appointments.
  • Recommended products for clients based on individual needs.
  • Checked in with clients to confirm comfort throughout appointments and services.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Updated client records and maintained client confidentiality.
  • Increased client satisfaction by providing excellent customer service.
  • Studied advanced techniques to develop proficiency and better serve customers.

Education

High School Diploma -

Martin Luther King High School
Philadelphia, PA
06-2001

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Advanced communication skills
  • Customer consultation
  • Detail-orientated
  • Relationship building and management

Timeline

Hair Stylist

Hair 360
03.2015 - Current

Patient Service Representative

Hahnemann University Hospital
01.2010 - 03.2015

Hairstylist's Assistant

Blessed Hands
09.2003 - 01.2010

High School Diploma -

Martin Luther King High School

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Kirby Toomer