Kirby Tucker
Bloomington,MN
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Merchandiser
Frito-Lay
12.2023 - Current
- Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Market Delivery Associate
Lowes Home Improvement
03.2023 - 09.2023
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Processed new Exchange orders or Discount when Customers received damaged products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Called Customers and received calls to help resolve Delivery issues.
- Processed refunds and save sales deals.
- Awarded two S.M.A.R.T Stars
- Averaged 25 to 50 calls daily
- Worked with third party delivery dispatchers to ensure successful delivery.
Merchandiser
Home Depot
05.2022 - 12.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept work areas neat, clean and free from debris.
- Interacted with guests in friendly and knowledgeable way.
- Stocked shelves to match planogram images and instructions.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Updated merchandise pricing to match new values and special promotional rates.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Boosted sales by 11%
Gate Guard/Lumber Associate
Lowes Home Improvement
12.2017 - 10.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Assisted customers with loading lumber and other various building materials.
- Restocked lumber and building materials to maintain adequate supply for customers.
- Built loads and loaded trucks for outbound delivery.
- Worked evenings, weekends and holidays to meet needs of business.
- Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
- Adhered to safety rules and regulations when operating saws, forklifts and other equipment.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
- Leveraged forklift to unload incoming freight.
- Prepared materials for safe movement and shipment and used banding machine, clincher, stretch film, and crating.
- Shared information to help associates learn and develop yard procedures and customer service skills.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Loader
Lowes Home Improvement
02.2017 - 12.2017
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Collaborated with team members to maintain efficient workflow.
- Followed all safety and security protocols to minimize risk of injury.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Assisted in training new employees to increase team productivity and meet daily targets.
- Resolved customer complaints quickly and professionally to provide quality customer service.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Loaded and unloaded pallets quickly and safely, managing work load priorities
Deckhand
Lake Coeur Darlene Cruises
06.2014 - 10.2016
- Communicated clearly, concisely and politely with passengers and crew members.
- Inspected and tested safety equipment and emergency response systems.
- Monitored weather conditions and reported any changes to captain.
- Handled and disposed of chemicals and hazardous or caustic materials in compliance with safety data sheets.
- Moored vessels to wharfs with proper use of correct lines.
- Followed safety protocols and procedures to prevent accidents.
Education
High School Diploma -
Wallace Jr./Sr. High School
1 Miners Aly, Wallace, ID 8387306.2013
Skills
- Time Management
- Customer Service
- Forklift Operation
- Pallet Jack Operation
- Inquiry Response
- Inventory and Stocking
- Loading and Unloading
- Teamwork and Collaboration
- Order Picking and Processing
- Refund Processing
- Documentation
- Data Entry
Accomplishments
- Received two Homer Awards achievement awards while working at Home Depot, and was awarded two S.M.A.R.T Awards while working with Lowe's at XDT3302.
Timeline
Merchandiser
Frito-Lay
12.2023 - Current
Market Delivery Associate
Lowes Home Improvement
03.2023 - 09.2023
Merchandiser
Home Depot
05.2022 - 12.2022
Gate Guard/Lumber Associate
Lowes Home Improvement
12.2017 - 10.2020
Loader
Lowes Home Improvement
02.2017 - 12.2017
Deckhand
Lake Coeur Darlene Cruises
06.2014 - 10.2016
High School Diploma -
Wallace Jr./Sr. High School