Kire Johnson
Phoenix,AZ
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships. Demonstrates exceptional attention to detail and communication skills, adept at meeting tight deadlines and exceeding employer expectations.
Overview
2
2
years of professional experience
Work History
Warehouse Associate
Amazon
Phoenix, AZ
11.2024 - Current
- Collaborated with team members to complete tasks efficiently and accurately.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
Construction Worker
Total Facility Solutions
Chandler, AZ
05.2023 - Current
- Inspected sites before and after construction projects.
- Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
- Loaded or unloaded building materials to distribute machinery or tools.
- Transported materials from one site location to another using trucks or trailers.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Operated equipment with strong focus on safety and ground communication.
Customer Service Representative
Verdugo strategies
Phoenix , AZ
01.2024 - 08.2024
- Maintained professional interaction atmosphere to achieve high contact rates and respect people's personal spaces.
- Implemented innovative methods for streamlining the customer service process.
- Answered customer inquiries via phone, email, and chat.
- Contacted customers about potential service upgrades, new services and account changes.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Education
High School Diploma -
Mountain Pointe Highschool
Ahwatukee, Arizona 05-2023
Skills
- Merchandise staging
- Task prioritization
- Lifting and sorting
- Assembly and production
- Grammar
- Route deliveries
- Problem resolution
- Building rapport
- Team-oriented and dependable
- Heavy lifting
- Worksite safety
- Resource management
- Attention to detail
- Communication
Timeline
Warehouse Associate
Amazon
11.2024 - Current
Customer Service Representative
Verdugo strategies
01.2024 - 08.2024
Construction Worker
Total Facility Solutions
05.2023 - Current
High School Diploma -
Mountain Pointe Highschool
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