Kirenia Garcia Gutierrez
2239 Anthony Hay Ln, Katy,TX
Summary
Dedicated and compassionate Employment Program Coordinator with three years of comprehensive experience providing social services to culturally diverse populations. Highly organized, proactive and punctual. Team-minded coordinator ready to take new challenges and help people and company succeed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Transitioned to Employment Program Coordinator
YMCA International
Houston, TX
05.2024 - Current
- Organized team events to promote a positive work environment.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Recruited, interviewed and selected employees to fill vacant roles.
- Researched and prepared reports required by management or funder.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Ensured compliance with company policies and procedures related to project management activities.
- Coordinated with other departments in order to resolve issues quickly.
FSSP Coordinator, Employment Program
YMCA International
Houston, TX
10.2023 - 05.2024
- Monitored case load to ensure timely completion of assessments, reports, and other documentation.
- Assessed client needs, developed individualized service plans, and monitored progress towards goals.
- Collaborated with other providers to coordinate comprehensive services for clients.
- Provided consultation and training to staff members regarding best practices in intake assessment techniques.
- Created systems for tracking the flow of new referrals through the organization's intake process.
- Recruited, interviewed and hired volunteers and staff.
Intake Case Manager
YMCA International
Houston, TX
09.2021 - 10.2023
- Responsible for assessing new arrival needs, determining eligibility, and connecting with other programs.
- Perform the FSSP assessment (Family Self Sufficiency Plan) to determine the needs of the client and refer the client to the different services of the agency.
- Create an action plan together with the client in order to establish their closest goals and help them achieve their goals.
- Maintain accurate records of client information and data.
- Collaborate with other departments to coordinate services for clients.
- Coordinate communication between internal staff, external partners, and clients regarding status updates on intake requests.
- Develop and implement intake strategies to ensure high quality service delivery.
- Advise supervisors on areas where additional resources are needed or existing resources can be improved upon.
General Office Clerk
YMCA International
Houston, TX
05.2021 - 09.2021
- Involved with special projects by coordinating records and resources to meet expected requirements.
- Cultivated relationships with public and staff members using interpersonal communication skills.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Electronic Operator
Applied Optoelectronic Inc
Houston, TX
05.2020 - 08.2020
- Compiled operational data into reports to help management spot trends and resolve problems.
- Microchip production using specialized machines and the microscope.
- Conducted periodic inspections of workstations and equipment used in production operations.
- Assisted new employees with assembly tasks to maintain production levels.
Student Assistant in Tourism History
Ignacio Agramonte Loynaz University
Camaguey, Cuba
09.2018 - 05.2019
- Led the student research group under teacher direction.
- Developed and maintained accurate records of student data, including grades and attendance.
- Coordinated successful student organization events and activities.
- Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
Education
YMCA Intentional Leadership Cohort
Houston, TX07-2024
Building Personal Leadership Skills Training -
The University of Texas At Austin
07.2023
English As A Second Language (48 Credit Hours) -
Interactive College of Technology
Houston, TX04-2022
High School Diploma -
IPVCE Victoria De Giron
06.2016
3rd Year of University (104 Credit Hours, GPA 4.0) - Tourism And Travel Management
Ignacio Agramonte Y Loynaz University
Camaguey, CubaSkills
- Leadership
- Professionalism
- Report writing and budgeting
- Attention to Detail
- Problem-Solving
- Productive team player towards the company's goals
- Capability in managing assigned simultaneous projects and achieving deadlines accordingly
- Friendly and communicative person, passionate about helping people
- Bilingual Fluent in Spanish and English
Languages
- Spanish, Native
- English, Professional
Certification
- Budgeting and Scheduling Projects, University of California, Irvine. Online course, ongoing.
- Creating a Budget with Microsoft Excel, an online non-credit project certificate authorized by Coursera Project Network, 07/24/2024
- Mental Health First Aid USA Certificate , Effective since: 01/31/2023 Expires on: 3 years from effective date.
- Mental Health First Aid USA Certificate, Effective since: 11/04/2021 Expires on: 11/04/2024 I have been trained to provide initial help to people experiencing problems such as depression, anxiety disorders, psychosis, and substance use disorders.
Timeline
Transitioned to Employment Program Coordinator
YMCA International
05.2024 - Current
FSSP Coordinator, Employment Program
YMCA International
10.2023 - 05.2024
Intake Case Manager
YMCA International
09.2021 - 10.2023
General Office Clerk
YMCA International
05.2021 - 09.2021
Electronic Operator
Applied Optoelectronic Inc
05.2020 - 08.2020
Student Assistant in Tourism History
Ignacio Agramonte Loynaz University
09.2018 - 05.2019
YMCA Intentional Leadership Cohort
Building Personal Leadership Skills Training -
The University of Texas At Austin
English As A Second Language (48 Credit Hours) -
Interactive College of Technology
High School Diploma -
IPVCE Victoria De Giron
3rd Year of University (104 Credit Hours, GPA 4.0) - Tourism And Travel Management
Ignacio Agramonte Y Loynaz University
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