Kirill Kamayev
Overland Park,KS
Summary
IT leader with 26 years of experience in enterprise technology solutions and 7 years in Salesforce administration and architecture. Successfully led Salesforce initiatives across Service Cloud, Sales Cloud, Marketing Cloud, and Field Service Lightning. Revitalized Salesforce environments by reducing technical debt and enhancing performance through streamlined configurations. Expertise in Agile and Waterfall methodologies, data governance, and cross-functional collaboration, resulting in secure, impactful solutions that align with business goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Salesforce Technical Manager
Weber.Inc
Kansas City, MO
01.2025 - Current
- Lead global Salesforce platform strategy across Sales, Service, and Marketing Clouds, ensuring alignment with enterprise objectives.
- Developed training programs to improve staff technical skills and knowledge.
- Coordinated with vendors to ensure timely delivery of technical resources.
- Evaluated new technologies for integration into existing systems and processes.
- Established best practices for project documentation and knowledge sharing among teams.
- Supervised implementation project designed to improve system productivity.
- Established and enforced scalable technical standards while spearheading a comprehensive Salesforce org revitalization for a 13-year-old environment. Conducted deep analysis and consolidation of Apex classes, Flows, and other automations, rationalizing objects, record types, managed packages, and redundant configurations to restore a “vanilla” state, preserve critical functionality, and enable future scalability.
- Directed ERP and BI system integrations to streamline enterprise data flow.
- Mentored internal and external Salesforce teams to strengthen technical capabilities.
- Chaired technical governance meetings, aligning KPIs to global strategy.
Salesforce Program Manager
Weber.Inc
Kansas City, MO
10.2021 - 01.2025
- Serve as Salesforce liaison to HQ, Weber Inc., and subsidiaries.
- Manage Incident and Change Management processes.
- Coordinate Salesforce changes, enhancements, and evaluations.
- Develop and maintain Salesforce roadmap.
- Lead meetings with technical resources and ensure goal alignment.
- Define processes with Salesforce Architect and Program Managers.
- Act as primary solution advisor during scope and design discussions.
- Facilitate end-user training and adoption of new solutions.
- Develop, deploy, and maintain technical solutions.
- Work with vendors, to deploy third-party solutions.
Salesforce Administrator
Sunlighten. Inc.
Overland Park, KS
01.2021 - 10.2021
- Administered Salesforce Sales and Service Cloud environments as primary system administrator.
- Automated business processes to enhance operational efficiency.
- Managed all administrative functions, including app builds, workflows, and cross-object formulas.
- Integrated third-party platforms such as Ambassador, Box, DocuSign, and SalesWings.
- Collaborated with implementation partner to customize Salesforce platform according to specific needs.
- Conducted research to identify areas for process improvement.
- Assisted users daily with technical support and training requests.
Solutions Manager/Salesforce Administrator
Creative Planning Inc
Overland Park, KS
07.2018 - 12.2020
- Serve as primary system administrator for the Salesforce Financial Cloud environment.
- Handle all administrative functions. (App builds, workflows, cross object formulas, process builder).
- Complete regular internal system audits and prepare for upgrades.
- Manage Salesforce.com data feeds and other integrations.
- Coordinate the evaluation, scope, and completion of new development requests.
- Work with the management team to establish suitable processes to support administrative, development, and change management activities.
- Assist in training of new users and grow the Salesforce.com skill set across the organization.
- Effectively act as the liaison between users, vendors, and the application development team.
- Work independently with members of the user community to define and document development requirements.
Sr. System Analyst
Creative Planning Inc
Overland Park, KS
02.2018 - 07.2018
IT Filed Service Manager
ABM Industries
Irvine, CA
12.2013 - 02.2018
Jr. Network Administrator/Sr. Desktop Engineer
CapitalSource Bank
Brea, CA
06.2013 - 12.2014
Desktop Support Operations Team Lead
PCM
Irvine, CA
10.2005 - 06.2013
Field Technician
Global Resources LTD
San Francisco, CA
12.2004 - 10.2005
System Administrator
Computer Lab. & Internet Access
Kyiv, Ukraine
08.1999 - 11.2001
Education
Management Certification Program -
Fullerton College
California01.2012
Bachelor's Degree - Computer Systems and Networks
National Technical University of Ukraine
Kiev, Ukraine01.2008
Skills
- Salesforce Service Cloud
- Salesforce Sales Cloud
- Salesforce Marketing Cloud
- Field Service Lightning
- Salesforce Flow Builder
- Reporting & Dashboard Development
- Data Loader & ETL Tools
- Solution Architecture
- System Integration
- Data Flow Optimization
- Data Governance & Master Data Management
- Technical Standards & Governance
- ITIL-Based Support Environments
- Cybersecurity Management
- DevOps Practices
- Agile Methodology
- Waterfall Methodology
- Change Management
- Incident Management
- Process Optimization
- Root Cause Analysis
- Leadership & Mentorship
- Team Leadership
- Stakeholder Engagement
- Cross-Functional Collaboration
- Knowledge Sharing
- Employee Recruitment
- Employee Development
- Problem-Solving & Innovation
Certification
- ICAgile Certified Professional 2025
- Salesforce Certified Platform App Builder, 2024
- Salesforce Service Cloud Consultant, 2023
- Salesforce Administrator, 2019
- Salesforce Trailheads, 2018
- Cybersecurity Foundations, 2017
- Administering System Center 2012 Configuration Manager, 2015
- IT Project Management, 2014
- ITIL - IT Service Management, 2014
- CCNA (Self Study), 2013
- Microsoft Certified Systems Administrator: Messaging on Microsoft Windows Server 2003, 2011
- Microsoft Certified Systems Administrator on Microsoft Windows Server 2003, 2011
- Microsoft Certified Professional, 2009
- CompTIA A+, 2009
Languages
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Salesforce Technical Manager
Weber.Inc
01.2025 - Current
Salesforce Program Manager
Weber.Inc
10.2021 - 01.2025
Salesforce Administrator
Sunlighten. Inc.
01.2021 - 10.2021
Solutions Manager/Salesforce Administrator
Creative Planning Inc
07.2018 - 12.2020
Sr. System Analyst
Creative Planning Inc
02.2018 - 07.2018
IT Filed Service Manager
ABM Industries
12.2013 - 02.2018
Jr. Network Administrator/Sr. Desktop Engineer
CapitalSource Bank
06.2013 - 12.2014
Desktop Support Operations Team Lead
PCM
10.2005 - 06.2013
Field Technician
Global Resources LTD
12.2004 - 10.2005
System Administrator
Computer Lab. & Internet Access
08.1999 - 11.2001
Management Certification Program -
Fullerton College
Bachelor's Degree - Computer Systems and Networks
National Technical University of Ukraine
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