Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Travel Consultant
American Express
08.2022 - Current
Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
Streamlined booking processes for increased efficiency and reduced client wait times.
Built strong relationships with clients through exceptional communication and personalized service.
Collaborated with team members to optimize travel recommendations and share industry knowledge.
Stayed up-to-date on current trends, destinations, and supplier offerings to provide most relevant advice to clients.
Flight Attendant
United Airlines
04.2016 - 08.2022
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
Maintained safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining positive attitude.
Server
Bob Evans
10.2014 - 04.2016
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained clean and orderly dining area for enjoyable guest experience.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Cashier
Mcdonalds
09.2011 - 12.2013
Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.